when I called the staff disputed my problem, I took pictures & emailed them. I received a box with a fix it items in it, I consulted, a handy person, his report was the kit is inadequate for the damage. In 2013 i received a steel frame; w/o a professional to fix it. There was no resolution about the air chamber. And I wasn't able to reach this company any futher.
I purchased a queen size Dream BedS Select Bed. Dual air chambers, electric top & bottom individual lift up & down. When I had my first problem, I was interrogated. I received inadequate tools that could not fix the problem. Andthen one air chamber had a leek. I eventually received a new full metal frame to replace the one in complaint. I did not receive a number to a technique to replace this queen size steel frame. And by 2013 I learn that the company was out of business, without any contact information. I've been stuck with this frame and one of the air chambe continues to leek.
Janean Sylvia Reed
31 Mateo Ave Apt 1
Daly City, CA. 94014
415-845-2831