- Report: #736618
Complaint Review: Dressale.com - Internet
-
Author Not Confirmed
Why?
Dressale.com
Internet, Hong Kong
Phone:
Web:
www.dressale.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Dressale.com Completely false advertising!!! Hong Kong, Internet
In March I ordered 2 "Mother-of-the-Bride" dresses from dressale.com. I wish I had seen the reports prior to ordering. My order was delayed by over a month. Each time I contacted them I was given promises of delivery "soon".
Well, the dresses DID finally arrive. But what arrived disgusted me! I ordered 2 chiffon dresses. What came was 2 dresses that (should have been light and airy) weighed an incredible amount! They were bulky, seams did not line up, the zipper on one was puckered. In other words, they looked worse than a Grade 9 Home Ec project. The dresses are completely un-wearable!
My daughter just laughed when i showed them to her. My husband said it was an expensive lesson learned! Never again!!! Thankfully I had read a few reviews (after I ordered the dresses) and began looking at alternatives. I ended up ordering a beautiful dress from Nordstroms, which came - on time - and was everything it was supposed to be.
Be warned - do not EVER order ANYTHING from this company. Dressale.com is the biggest scam out there! Horrible horrible clothes!
Well, the dresses DID finally arrive. But what arrived disgusted me! I ordered 2 chiffon dresses. What came was 2 dresses that (should have been light and airy) weighed an incredible amount! They were bulky, seams did not line up, the zipper on one was puckered. In other words, they looked worse than a Grade 9 Home Ec project. The dresses are completely un-wearable!
My daughter just laughed when i showed them to her. My husband said it was an expensive lesson learned! Never again!!! Thankfully I had read a few reviews (after I ordered the dresses) and began looking at alternatives. I ended up ordering a beautiful dress from Nordstroms, which came - on time - and was everything it was supposed to be.
Be warned - do not EVER order ANYTHING from this company. Dressale.com is the biggest scam out there! Horrible horrible clothes!
1 Updates & Rebuttals
Dressale
New York,New York,
sincere apology from dressale.com
#2REBUTTAL Owner of company
Thu, May 30, 2013
Dear customer:
We would like to apologize for the confusion and inconvenience you have experienced while shopping at Dressale.com. We are continuously working on improving our products and service, so we very much value your feedback.
As for your issues, you can contact us via our email [email protected] ,or the live chat http://livechat.dressale.com/chat.php , and our customer service team will help you there.
Thank you,
Dressale
