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  • Report:  #501553

Complaint Review: DRI Symantec - Internet

Reported By:
Teri - Clarendon Hills, Illinois, USA
Submitted:
Updated:

DRI Symantec
symantecstore.com Internet, United States of America
Phone:
8667750556
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?

Symantec Store froze my computer screen. Then they flashed intimidating warnings that my computer was at risk of being contaminated with a dangerous virus.

They said I needed to order Norton 360 Premier Version 3 immediately.

I called and canceled the order that same day and they said I would not be charged.

When they charged $149.97 to my credit card, I disputed the charge.

Citibank initially removed the charge. When Citibank could not reach anyone at Symmantec, they re-charged me the $149.97.

I have not been able to contact anyone at Symantec Store. They will not return my calls.

Now I find out that they are not even a real company. There have been a great deal of complaints from others that have been ripped off by Symantec.

I have never received the product from Symantec. They just took my money.

Isn't that computer fraud?



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