- Report: #420935
Complaint Review: Dri*Reg.net/ Regnetord.commnus - Internet
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Author Confirmed
Why?
Dri*Reg.net/ Regnetord.commnus
Dri*Reg.Net Internet, U.S.A.
Phone:
800-999-2734
Web:
N/A
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Business Rating:
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Dri*Reg.net/ Regnetord.commnus I found unathorized charges of 69.95 on my bank account, I do not know these people Internet
My name is Melissa, I found an unathorized charge on my account of 69.95. I do not know these people. I have never heard of them before. How do I get my money back?
Madmom
Cambridge Springs, Pennsylvania
U.S.A.
*EDitor's Suggestions on how to get your money back into your bank account that someone wrongfully takes it from you!
EDitor's Suggestions on how to get your money back!
HERE IS WHAT RIP-OFF REPORT SUGGESTS YOU DO:
Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish to file a dispute, and demand that they assist you in accordance with Federal Regulation E.
According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: we could not do anything for you or you waited too long; it has been more than 60 days.
If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist you properly at the 800 #, and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal with it, take the loss and reverse the charges.
Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off Report.com. And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent!
DO NOT TAKE NO FOR AN ANSWER!
Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/controller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get.
And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state.
Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the charge(s) to your account; no matter how long ago it was. Be sure to call the Media if necessary so you are telling the truth.
If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics should still work. The bank can easily fax or mail to you the Federal Regulation E dispute form.
CHARGES TO YOUR CREDIT CARD
If the charge was to your credit card (not debit card, check card, or checking account),
Madmom
Cambridge Springs, Pennsylvania
U.S.A.
*EDitor's Suggestions on how to get your money back into your bank account that someone wrongfully takes it from you!
EDitor's Suggestions on how to get your money back!
HERE IS WHAT RIP-OFF REPORT SUGGESTS YOU DO:
Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish to file a dispute, and demand that they assist you in accordance with Federal Regulation E.
According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: we could not do anything for you or you waited too long; it has been more than 60 days.
If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist you properly at the 800 #, and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal with it, take the loss and reverse the charges.
Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off Report.com. And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent!
DO NOT TAKE NO FOR AN ANSWER!
Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/controller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get.
And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state.
Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the charge(s) to your account; no matter how long ago it was. Be sure to call the Media if necessary so you are telling the truth.
If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics should still work. The bank can easily fax or mail to you the Federal Regulation E dispute form.
CHARGES TO YOUR CREDIT CARD
If the charge was to your credit card (not debit card, check card, or checking account),
4 Updates & Rebuttals
D K
Jacksonville,Florida,
U.S.A.
Here's their website
#2Consumer Suggestion
Fri, February 06, 2009
http://www.reg.net/drregnet.asp?TemplateID=-1 (copy and paste) Their site states: (there are links on the page to get to their Customer Service) It appears you signed up for some sort of trial offer and did not cancel in time??? Hope this helps!! DR *REG.NET or DRI*REG.NET What are these charges? There have been some complaints and confusion about charges to some of our customer's credit cards. This page is designed to help you find the information you need and to come to a resolution. Take a look at some of the FAQs below. Your answers are most likely listed. We are here to help. Who is DR *REG.NET? We are. Reg.Net is an online e-commerce provider. We have been in business since 1994 and provide e-commerce and fulfillment to thousands of different companies. DR is an abbreviation for our parent company, Digital River, the world's leading e-commerce provider. Why is this charge on my credit card? Most likely this charge is on your credit card because you purchased a product or a subscription from one of our vendors. If you are uncertain of what you may have purchased, use our Find My Order tool. How do I stop the billing to my card? First, use our Find My Order tool to locate your order information. Using this tool, you can locate exactly what you were charged for and in many cases cancel any autorenewals and find contact information. I just want a phone number. No problem. The correct phone number to call is based on what product or service you purchased. In some cases, you can Contact Reg.Net directly. In other cases, you will need to contact the company who's product or service you purchased. Please use our Find My Order tool to find the right phone number. I never gave you my billing information. It's possible you've purchased a product or service online recently, and did not relized that Reg.Net would process and fulfill the order. If this is the case, using our Find My Order tool should resolve the matter. If you are unable to locate an order, then please contact our Customer Service team. Shouldn't I just call my credit card company? It may be possible to resolve the matter more quickly by working directly with Reg.Net. Before calling your bank or credit card company, try contacting our Customer Service team. Thank you!
D K
Jacksonville,Florida,
U.S.A.
Here's their website
#3Consumer Suggestion
Fri, February 06, 2009
http://www.reg.net/drregnet.asp?TemplateID=-1 (copy and paste) Their site states: (there are links on the page to get to their Customer Service) It appears you signed up for some sort of trial offer and did not cancel in time??? Hope this helps!! DR *REG.NET or DRI*REG.NET What are these charges? There have been some complaints and confusion about charges to some of our customer's credit cards. This page is designed to help you find the information you need and to come to a resolution. Take a look at some of the FAQs below. Your answers are most likely listed. We are here to help. Who is DR *REG.NET? We are. Reg.Net is an online e-commerce provider. We have been in business since 1994 and provide e-commerce and fulfillment to thousands of different companies. DR is an abbreviation for our parent company, Digital River, the world's leading e-commerce provider. Why is this charge on my credit card? Most likely this charge is on your credit card because you purchased a product or a subscription from one of our vendors. If you are uncertain of what you may have purchased, use our Find My Order tool. How do I stop the billing to my card? First, use our Find My Order tool to locate your order information. Using this tool, you can locate exactly what you were charged for and in many cases cancel any autorenewals and find contact information. I just want a phone number. No problem. The correct phone number to call is based on what product or service you purchased. In some cases, you can Contact Reg.Net directly. In other cases, you will need to contact the company who's product or service you purchased. Please use our Find My Order tool to find the right phone number. I never gave you my billing information. It's possible you've purchased a product or service online recently, and did not relized that Reg.Net would process and fulfill the order. If this is the case, using our Find My Order tool should resolve the matter. If you are unable to locate an order, then please contact our Customer Service team. Shouldn't I just call my credit card company? It may be possible to resolve the matter more quickly by working directly with Reg.Net. Before calling your bank or credit card company, try contacting our Customer Service team. Thank you!
D K
Jacksonville,Florida,
U.S.A.
Here's their website
#4Consumer Suggestion
Fri, February 06, 2009
http://www.reg.net/drregnet.asp?TemplateID=-1 (copy and paste) Their site states: (there are links on the page to get to their Customer Service) It appears you signed up for some sort of trial offer and did not cancel in time??? Hope this helps!! DR *REG.NET or DRI*REG.NET What are these charges? There have been some complaints and confusion about charges to some of our customer's credit cards. This page is designed to help you find the information you need and to come to a resolution. Take a look at some of the FAQs below. Your answers are most likely listed. We are here to help. Who is DR *REG.NET? We are. Reg.Net is an online e-commerce provider. We have been in business since 1994 and provide e-commerce and fulfillment to thousands of different companies. DR is an abbreviation for our parent company, Digital River, the world's leading e-commerce provider. Why is this charge on my credit card? Most likely this charge is on your credit card because you purchased a product or a subscription from one of our vendors. If you are uncertain of what you may have purchased, use our Find My Order tool. How do I stop the billing to my card? First, use our Find My Order tool to locate your order information. Using this tool, you can locate exactly what you were charged for and in many cases cancel any autorenewals and find contact information. I just want a phone number. No problem. The correct phone number to call is based on what product or service you purchased. In some cases, you can Contact Reg.Net directly. In other cases, you will need to contact the company who's product or service you purchased. Please use our Find My Order tool to find the right phone number. I never gave you my billing information. It's possible you've purchased a product or service online recently, and did not relized that Reg.Net would process and fulfill the order. If this is the case, using our Find My Order tool should resolve the matter. If you are unable to locate an order, then please contact our Customer Service team. Shouldn't I just call my credit card company? It may be possible to resolve the matter more quickly by working directly with Reg.Net. Before calling your bank or credit card company, try contacting our Customer Service team. Thank you!
D K
Jacksonville,Florida,
U.S.A.
Here's their website
#5Consumer Suggestion
Fri, February 06, 2009
http://www.reg.net/drregnet.asp?TemplateID=-1 (copy and paste) Their site states: (there are links on the page to get to their Customer Service) It appears you signed up for some sort of trial offer and did not cancel in time??? Hope this helps!! DR *REG.NET or DRI*REG.NET What are these charges? There have been some complaints and confusion about charges to some of our customer's credit cards. This page is designed to help you find the information you need and to come to a resolution. Take a look at some of the FAQs below. Your answers are most likely listed. We are here to help. Who is DR *REG.NET? We are. Reg.Net is an online e-commerce provider. We have been in business since 1994 and provide e-commerce and fulfillment to thousands of different companies. DR is an abbreviation for our parent company, Digital River, the world's leading e-commerce provider. Why is this charge on my credit card? Most likely this charge is on your credit card because you purchased a product or a subscription from one of our vendors. If you are uncertain of what you may have purchased, use our Find My Order tool. How do I stop the billing to my card? First, use our Find My Order tool to locate your order information. Using this tool, you can locate exactly what you were charged for and in many cases cancel any autorenewals and find contact information. I just want a phone number. No problem. The correct phone number to call is based on what product or service you purchased. In some cases, you can Contact Reg.Net directly. In other cases, you will need to contact the company who's product or service you purchased. Please use our Find My Order tool to find the right phone number. I never gave you my billing information. It's possible you've purchased a product or service online recently, and did not relized that Reg.Net would process and fulfill the order. If this is the case, using our Find My Order tool should resolve the matter. If you are unable to locate an order, then please contact our Customer Service team. Shouldn't I just call my credit card company? It may be possible to resolve the matter more quickly by working directly with Reg.Net. Before calling your bank or credit card company, try contacting our Customer Service team. Thank you!
