- Report: #977537
Complaint Review: Driverz Edge - Internet Internet
Reported By:
Robert -
South bend, Indiana, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Driverz Edge
Internet, Internet, United States of America
Phone:
18665375064
Web:
Www.driverzedge.com
Categories:
Business Rating:
(0)
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Driverz Edge Refused to honor their warranty , Internet
I bought a warranty with the option of paying an additional amount which would make the warranty effective immediately instead of the standard ninety days.
I bought the vehicle in Wisconsin and drove it back to Indiana. On my way home I heard a noise and the next day took the car to a Honda dealer. Now mind you I had a car fax report and it stated that the car had no major repair done. In addition the vehicle had only 37,000 miles for a 2000 Accord. The dealer stated that the vehicle had internal transmission issues and needed to be repaired or replaced.
So the actual dealer technician called the warranty company and told them that the problem was internal. The idiot representative from the warranty company had the nerve to tell the technician that what he was saying was not true. This rep who is not a mechanic and not at the dealership and who is somewhere in Nevada tried to deny what the technician was saying. Nevertheless the Honda dealer does not fix they only replace. So I took it to Aamco. They came to the same conclusion that the Honda.
They tore open the tranny and had someone to come and examine the tranny. After a few days driverz edge call the Aamco shop and states they were denying to claim because the problem was per-existing. They even stated that this vehicle with only 37,000 miles had a different tranny.
I demanded an immediate refund of my money, every penny I paid for this warranty.
This company right from beginning tried to do everything to deny my claim. Stay away from this company!
I bought the vehicle in Wisconsin and drove it back to Indiana. On my way home I heard a noise and the next day took the car to a Honda dealer. Now mind you I had a car fax report and it stated that the car had no major repair done. In addition the vehicle had only 37,000 miles for a 2000 Accord. The dealer stated that the vehicle had internal transmission issues and needed to be repaired or replaced.
So the actual dealer technician called the warranty company and told them that the problem was internal. The idiot representative from the warranty company had the nerve to tell the technician that what he was saying was not true. This rep who is not a mechanic and not at the dealership and who is somewhere in Nevada tried to deny what the technician was saying. Nevertheless the Honda dealer does not fix they only replace. So I took it to Aamco. They came to the same conclusion that the Honda.
They tore open the tranny and had someone to come and examine the tranny. After a few days driverz edge call the Aamco shop and states they were denying to claim because the problem was per-existing. They even stated that this vehicle with only 37,000 miles had a different tranny.
I demanded an immediate refund of my money, every penny I paid for this warranty.
This company right from beginning tried to do everything to deny my claim. Stay away from this company!
