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  • Report:  #1323650

Complaint Review: DVO Enterprises - Internet

Reported By:
Dorene - Secretary, Maryland, USA
Submitted:
Updated:

DVO Enterprises
Internet, USA
Phone:
(801) 492-1290
Web:
http://www.dvo.com/contact.html
Categories:
Tell us has your experience with this business or person been good? What's this?

I purchased four Cook'n 11 programs for myself and my daughters. After I purchased the 11th version,the Cook'n 12 upgrade came out. I bought four of those also, so that my daughters and I could sync our recipes. The main reason I bought all of these was because of the ability to sync to our phones and ipads. My hard copy of Cook'n 12 says on the package that it includes the icloud...free. This was a selling point.

I used Master Cookbook for many years. IF I just wanted a recipe program to store and copy recipes, I would hadstayed with that one. We were told taht 11 and 12th upgrade included access to the cloud syncing our other devices.

Now the company wants to charge $9.95 monthly to keep this service. They claim that we will not have to pay for another upgrade...which is expensive, but in 6 months the $9.95 would be like paying for upgrade anyway, at least we would have a choice.  I don't expect my daughters to have to pay a fee monthly for a gift I gave them.

I am very angry with this greedy company. We the buyers have been totally misled! The program was great with the abilities we purchased until they yanked then away. 

I wouldn't buy a car only to have the engine removed!  They deserve a lawsuit.



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