Connie
clearwater,#2Author of original report
Tue, October 10, 2006
I finally was able to contact E-Tour Saturday morning, October 7, 2006, and spoke with Raina. I told her that I wanted to cancel my vacation and get a refund. I explained that I had only authorized a $198 down payment, but the entire $398 was charged to my debit card. Raina said that she would authorize a refund, and cancel the vacation. That was 3 days ago, and my bank statement does not show any further actions taken by E-Tour. I contacted my bank today and cancelled my debit card. I will have to return tomorrow to file a fraud affidavit against E-Tour. In the meantime, I will have approximately $300 in over-draft charges against my bank account.