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  • Report:  #1135954

Complaint Review: Earbangers Earphones - Lake Elsinore California

Reported By:
Dev - Tacoma, Washington,
Submitted:
Updated:

Earbangers Earphones
Lake Elsinore, California, USA
Web:
Earbangers.com
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I am very disappointed with Earbanger equipment. I was at the Puyallup state fair in September 2013 and stopped by Earbanger's booth.  I had been looking for earphones for my Ipod that wouldnt tangle.  When I was looking at the earphones and phone car charger equipment I was interested but hesitant to buy, because there wasnt a "store" that I could walk into, and return or exchange equipment if something went faulty.  The woman and man convinced me that I would have no problem what so ever, in exchanging/returning my equipment if needed.  They showed me the "warrantry" card and said how easy it would be to return if needed.  I was hesitant but, the equipment and salesmen seemed  to put me more at ease.  What a HUGE mistake, and a NIGHTMARE that was actually coming true.  Like I mentioned. I bought the earphones and car charger and paid approx. $60.00.  I was excited to use both.  Within a week my Ipod earphones didnt work properly.  The jack part that goes in to the Ipod itself didnt work, unless I jiggled the jack back and forth, and when I would let go I couldnt hear the music again.  The cell phone adapter and cord that plugs in to the phone, kept blowing fuses, so I couldnt use it either.  The first of which would be a dozen emails to Earbanger, I  received the first  response within a week.  I mentioned that I had tried the car charger several times, and it kept blowing fuses so I wanted to return it, and my money back.  I was toled from the men at the automotive stores, that I shouldnt put a highter voltage in my car as it could start a fire.  So, the "Vice Predsident" told me to send the earphones and car charger back.  I had to go to UPS, pay for the return and buy insurance just in case it got lost, so I am now "out" $70.00.  By now it is well in to Feburary.  I was told I could not "return" for money back, and I should pick something else.  They did send my earphones after a month in October , but by Febuary 2014, I stated I didnt want to pick anything else to buy in place of the car charger, as if I wanted to buy something else, I would have done so the day at the fair.  Disgruntled I said Ok, send me the car charger and I will figure something out.  I was told "No" they wouldnt send the car charger, because of the risk.  I said in Feburary, that I was going to give the charger as a gift to my daughters birthday March 4th, and that day came and went without any responses regarding my car charger.  I finally get a package in the mail in April and I open it up, and its from Earbangers with 2 chargers that you plug in to the cigarrette lighter.  I wrote back and said I didnt buy or need to car charger parts, I needed the cable to the charger, the cable part that connects to the phone.  I get a email back saying "they sent me two car charger ports, instead of one" as they thought they would send 2 for "all of my trouble".  I emailed back stating what good, does 2 charger parts do if I dont have the one cable to go with it?  The vice president emails back and states "she never saw a cord that goes with the charger part". Now it is the end of March, I have spent over $70.00, and I dont even want to know how much time I spent on over 12 emails, and was not able to use my equipment until April 2014.  Keep in mind I  bought these September 2013.  All and all, I was so happy to read a review from another gentlemen on here that went through almost the exact same thing I went through!  Re-read his and mine, and save yourself time and money!



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