- Report: #908386
Complaint Review: Earthlink Internet Service Provider - Internet
Reported By:
Cindy -
Waldorf, Maryland, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Earthlink Internet Service Provider
Internet, United States of America
Phone:
1888-Earthlink
Web:
www.earthlink.net
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Earthlink Internet Service Provider Earthlink.net Claimed Free Service and Then Charged For It (also I Doubt that the Product even Works?) Internet
In an internet chat exchange, Earthlink told me that their "PC Fine Tune" software was free, and asked if I wanted it, so I said yes. Then a month later, I got charged for it. They neglected to tell me that it was "free" for the first month only then I called them, and they refused to give me a refund. I never ever downloaded the software, and I have mac anyway. Also, I am a computer scientist, and I doubt that the "PC Fine Tune" does anything real "tuning" over each month as for what they are charging for it. I hope somebody can look into the software itself too.
