Konstantin
Brooklyn,#2UPDATE Employee
Fri, October 26, 2012
I would like to touch up on this review, I work for this company and its a family owned and operated company.
I will not sugar coat this review nor will I spend the time to rebuttal each noted incident. Yes our men were late because the truck broke down but we scrambled to find another to ensure that the client will still be able to vacate the apartment on the agreed upon date. Yes there was traffic on the Brooklyn-Queens Expressway as there usually is. Yes we are a boutique operation with a professional staff and a dedicated management team.
Yes our rates are actually fair compared with the moguls of the industry that would charge thousands if not tens of thousands of dollars. Yes the clients apartment was furnished with extremely expensive and delicate furniture. And yes, the client was very accommodating and as far as we were concerned all of her extremely expensive furniture and other items were professionally wrapped, padded, blanketed, carefully loaded/unloaded.
Unpredictable events happen, it is our job to limit them but we cannot control them. Overall I believe we did a stand up job, nothing was broken everything was packed, wrapped and put away into a storage facility which our company paid for. Client also agreed that a deposit of $420.00 for the materials used will remain with the company until the client is ready to relocate again at which point the money would be credited back to her.
If the truck did not break down, if the weather was on our side, if the traffic was lighter I truly believe that this review would of never made its debut online. For any questions feel free to contact me via email [email protected]