Complaint Review: Ebay - Linda's Camera World - Las Vegas Nevada

My direct email: [email protected] For SVP PRODUCT RELATED technical support and questions ONLY : Please send an email to : [email protected] You may also call SVP US office at 510-770-8982 ext.199 and ask for Mr. Tom. Business hours : 9:00 am ~ 6:00 p.m. Monday through Friday PST. Phone call prices are normal long distance rate, email replies may take up to 5 working days. Please note, SVP WILL NOT be able to answer any non-product related questions. For all other inquiries, please send an email to [email protected] To contact lindas_camera_world by our eBay registered phone number, please click the below link for more information on requesting a members contact information through eBay: http://pages.ebay.com/help/find/search_members.html#2

If you or any lindas camera world customer has a concern, please send me a FRIENDLY email, and me or one of our customer service reps will reply in 0-48hrs, and during regular business days (M-F). My direct email is: [email protected]

Follow-up... Also among that feedback is the seller's claim of being a lady while holding a knife in one hand and a club in the other... Meaning...Retaliatory feedback to every unhappy costumer is the niceness that she offers others. Now go ahead and tuck down your horns seller and say cheeeeeeeese because everyone now has a full view of the kind of seller that you are. One thing's for sure... There's nothing wrong with "this" picture. Puns intended.

Melinda, did you yourself offer this buyer a cash refund or did you use the warranty as your cop-out for not satisfying this customer? It's clear to me, on this report, that you passed the buyer off to another party (passed the buck) and washed your hands of your own sales by you yourself not standing buy what you sell. That would surly make me one very mad consumer. Second best ... did you offer credit instead? In reading your horridly bad feedback of poor service, coping out seemed to be a pattern with you. What's wrong with you (as a seller) in standing by the products you're selling instead of using the warranty as your cop-out for not satisfying your customer? Next...You can't be the (you better be friendly cop) of this world. You clearly have an upset and unhappy customer here (one of many). I feel that this buyer used a great deal of restraint considering he/she feels ripped off by you. Pretty much what you're saying is that if someone doesn't conform to kissing your butt with fluffy kindness, you'll use that as just another excuse to not satisfy an unhappy customer. I hope that everyone that reads this repost also takes a good look at your feedback. In there rest the truth.

Let me first say, I do not appreciate the foul, mean spirited way this issue is being explained here on this post, and I think this reflects poorly on the message poster, this website, and its owners, and I do not endorse or support it. I am only responding to help this customer and future customers find the right path to solving any problem they may have with an SVP product, purchased from lindas camera world. According to what I can make of the foul short description of this customer, and this applies to any other purchaser of a SVP product from my company, the item comes backed by a 1 year manufacturer warranty. SVP's website is www.svp-tech.com and they will handle our customer's returns directly if you tell them you purchased from lindas. If your issue is not addressed by SVP please contact me at [email protected] I would be happy to assist you with support. There's no rip-off here other then this 'rip-off website' misleading my honest customers. If you have a concern, send me a FRIENDLY email, and me or one of our customer service reps will reply in 0-48hrs. Please do not be rude or foul like this post reads or you may NOT receive a reply. Have a happier day folks, this websites a big DOWNER-Spread some love!!!!