- Report: #99150
Complaint Review: EC ENGINES - SAN RERN. California
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EC ENGINES
383 J ST SAN RERN., 92232 California, U.S.A.
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EC ENGINES EC ENGINES SAN RERN. California
RE: EC Engines, San Bernadino, CA
I had my engine rebuilt at EC Engines in San Bernardino. Estimated cost was $995.00 to remanufacture my engine. I was then told my engine was not usable, I would have to replace it with a different engine all together. That charge was an additional $950.00.
Trusting their knowledge I agreed to pay, providing they would return my old parts back to me when the job was completed. When the "okay to pick up" call came in, I was informed of a accident that had occurred with my truck, which caused scratches to my right side passenger door, at which time they agreed to take $79.00 off of the balance owed. When I arrive I found not only a scratch to the door, but a large hole in the fender portion behind it. I did not feel $79.00 was going to cover the cost, we agreed for them to send it to a body shop, and have the repairs done at their expense. I also noticed my exhaust pipe hanging without any support, they also agreed to repair that.
Again the "okay to pick up" call came in, and I went to pay the balance, and finally pick up my truck. It was then that I discovered they did not replace my engine, but in fact used the same engine that I was told was not good in first place. They assured me I was mistaken, but could not provide me with my original parts that I asked for. As we discussed my dissatisfaction I noticed there were several other people there with the same complaint, or one similar.
One man gave me a brief tale of his problems, and how this visit was his fifth to their shop. We exchanged numbers when I told him about your help center. Frustrated, and afraid of leaving my property with them any longer I paid the balance, and took my truck home.
My original estimate was 995.00 the bill came out to 2141.23, and I don' feel the job was complete because of the ticking I hear as it is being driven. It seems to me their paper advertisement is a ploy of luring people in to steal from them.
I AM IN NEED OF YOUR HELP! I would like to let people know about their scam, in hopes no one else will have to go through their harsh, and costly game. I am sure the are other people that have been tricked. Hopefully they were successful in getting their money back, or having the job completed in full.
Again PLEASE HELP!
Sincerely,
Mike
LA PUENTE, California
U.S.A.
I had my engine rebuilt at EC Engines in San Bernardino. Estimated cost was $995.00 to remanufacture my engine. I was then told my engine was not usable, I would have to replace it with a different engine all together. That charge was an additional $950.00.
Trusting their knowledge I agreed to pay, providing they would return my old parts back to me when the job was completed. When the "okay to pick up" call came in, I was informed of a accident that had occurred with my truck, which caused scratches to my right side passenger door, at which time they agreed to take $79.00 off of the balance owed. When I arrive I found not only a scratch to the door, but a large hole in the fender portion behind it. I did not feel $79.00 was going to cover the cost, we agreed for them to send it to a body shop, and have the repairs done at their expense. I also noticed my exhaust pipe hanging without any support, they also agreed to repair that.
Again the "okay to pick up" call came in, and I went to pay the balance, and finally pick up my truck. It was then that I discovered they did not replace my engine, but in fact used the same engine that I was told was not good in first place. They assured me I was mistaken, but could not provide me with my original parts that I asked for. As we discussed my dissatisfaction I noticed there were several other people there with the same complaint, or one similar.
One man gave me a brief tale of his problems, and how this visit was his fifth to their shop. We exchanged numbers when I told him about your help center. Frustrated, and afraid of leaving my property with them any longer I paid the balance, and took my truck home.
My original estimate was 995.00 the bill came out to 2141.23, and I don' feel the job was complete because of the ticking I hear as it is being driven. It seems to me their paper advertisement is a ploy of luring people in to steal from them.
I AM IN NEED OF YOUR HELP! I would like to let people know about their scam, in hopes no one else will have to go through their harsh, and costly game. I am sure the are other people that have been tricked. Hopefully they were successful in getting their money back, or having the job completed in full.
Again PLEASE HELP!
Sincerely,
Mike
LA PUENTE, California
U.S.A.
