Not happy
show Low,#2Author of original report
Tue, July 29, 2008
The latest on Dish Network aka Echostar. They have turned my daughter over to collections for not returning the equipment. We contacted Echostar and talked with several representatives from Dish for the last several months all saying they would send the required boxes to send the equipment back. None of them did. Finally once it went to collections the collections lady we talked with did send out the boxes last week. Dish claimed they did not have the address although they did send a letter here with their response to the Arizona Attorney General's office in May 2008. Also the collections company had the correct address on the paperwork given to them by Dish. My daughter is still being constantly harassed by collection calls and threats from Dish, they have turned this over to collections even though they have not ever sent the boxes. They claimed they were never contacted about turning off the service - yet it was in writing from the phone company that carried the bundle package that they had contacted Dish in January. I would never consider doing business with this company again under any circumstances. They have proven to be crooked in their dealings to date. Now we are going to have to fight to have our daughter's credit repaired. It is absolutely unbelievable that they are still under investigation by the Attorney General, BBB, and others for their handling of this account and yet they think it is prudent to turn it over to collections when they have not done their jobs.
Not happy
show Low,#3Author of original report
Thu, May 01, 2008
My daughter checked her bank account and all the money was returned to her account that was taken out. She still has bounced check fees and other costs but at least they did return this. I don't know why they returned the money it could have been because of this Ripoff report or because her bank filed a claim against them but at least it was done. Still no labels have ever shown up but when they do we will happily send them back their equipment but I have learned from this site and we will video tape the entire process of putting the equipment in the box, mailing it, etc.., and have a return receipt so they can't say they never received them. Thank you ripoff report for your service here it is good to have a place to find out about companies and their practices.
Not happy
show Low,#4Author of original report
Thu, May 01, 2008
My daughter checked her bank account and all the money was returned to her account that was taken out. She still has bounced check fees and other costs but at least they did return this. I don't know why they returned the money it could have been because of this Ripoff report or because her bank filed a claim against them but at least it was done. Still no labels have ever shown up but when they do we will happily send them back their equipment but I have learned from this site and we will video tape the entire process of putting the equipment in the box, mailing it, etc.., and have a return receipt so they can't say they never received them. Thank you ripoff report for your service here it is good to have a place to find out about companies and their practices.
Not happy
show Low,#5Author of original report
Thu, May 01, 2008
My daughter checked her bank account and all the money was returned to her account that was taken out. She still has bounced check fees and other costs but at least they did return this. I don't know why they returned the money it could have been because of this Ripoff report or because her bank filed a claim against them but at least it was done. Still no labels have ever shown up but when they do we will happily send them back their equipment but I have learned from this site and we will video tape the entire process of putting the equipment in the box, mailing it, etc.., and have a return receipt so they can't say they never received them. Thank you ripoff report for your service here it is good to have a place to find out about companies and their practices.