- Report: #691118
Complaint Review: ECig - Naples Florida
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Author Confirmed
Why?
ECig
2338 Immokalee Rd Naples, 34110 Florida, United States of America
Phone:
888-217-9026
Web:
www.directecig.com/big10
Categories:
Business Rating:
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Tell us has your experience with this business or person been good?
ECig ECig Company is a Scam and will continue to steal your money, not just the shipping Fee. Rebills even After you cancel and tell them to stop charging you. Naples, Florida
I ordered from this company and there was only a charge of $4.95 for shipping fee. This was a starter kit, nothing more. I did not receive it first of all and they are trying to say that I did. I asked who signed for it and they said it was not signed for through FEDEX. I was already irritated that I had not received and a few weeks later they charged my credit card with another charge of $109.90.
When I call them they said that I signed up for some ongoing offer, which I DID NOT. I told them that since I still have not received the startup kit and now that I see how this is just a scam, I told them to cancel everything and give me back my $4.95 and $109.90. They told me they cannot do that so I ended up hanging up on the rude customer service person and I will take this up with my credit card company.
