- Report: #1492805
Complaint Review: ECOMM MOVADGENCY S.L. - MADRID Heron City Madrid, La Dehesa, Las Rozas de Madrid, Área metropolitana de Madrid y Corredor del Henares, Community of Madrid, Spain
Reported By:
Dawn -
Coquitlam, British Columbia, Canada
Submitted:
Updated:
-
Author Confirmed
Why?
ECOMM MOVADGENCY S.L.
C/DUBLIN 1 28232 MADRID, Heron City Madrid, La Dehesa, Las Rozas de Madrid, Área metropolitana de Madrid y Corredor del Henares, Community of Madrid, Spain, Spain
Phone:
+34 91 198 80 49
Web:
Categories:
Business Rating:
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ECOMM MOVADGENCY, S.L. eWatch Sent a "smart" watch that has a factory malfunction. Will not respond to any communication MADRID Heron City Madrid, La Dehesa, Las Rozas de Madrid, Área metropolitana de Madrid y Corredor del Henares, Community of Madrid, Spain
I ordered an "eWatch" for my husband as a Christmas gift. Watch does resemble those featured in photo and does not provide promised attributes
Watch apparently has a "factory malfunction" and will not charge beyond 12 hours; therefore uselessfor tracking sleep patterns
Watch band size is extremely small (child size?); certainly not an average man's size
Watch is advertised as being made in Germany using German technology; however, the watch is manufactured in China
Company will not respond to communication (have sent 25+ emails that remain unanswered)
Company indicated that they would send a new watch that worked, however, they have not responded to communication attempts nor have I recieved a new watch or any indication that one has been shipped
WARNING: Do not purchase this watch; it is made with cheap materials. Use a reliable smart watch company that backs their products (ie. Apple, FitBit, Garmin, Samsung)
