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  • Report:  #540763

Complaint Review: Eden Cosmetics - Mineral Elements by Eden - Internet Internet

Reported By:
Brownie - Corona, California, United States of America
Submitted:
Updated:

Eden Cosmetics - Mineral Elements by Eden
Internet, Internet, United States of America
Phone:
866-514-8949
Web:
http://eden-cosmetics.com/privacy.html
Tell us has your experience with this business or person been good? What's this?
This company is a rip off.  I was sent a "free" sample cosmetics and was charged $1 for it from my bank account.  That was okay.  I was not home when the samples arrived but my husband did say something came in.  That was on 12/03/2009.  I did not get home until 12/13/2009.  I saw the cosmetics and would like to return them.  I called the company on 12/16/2009 and was told that since it was not before the 10 day trial period, I could not return the cosmetics.  I checked my bank statement and I was charged $130.41 on 12/14/2009.  They will not refund my charge and I cannot return the cosmetics.  There were no instructions on how to get a refund if not satisfied.  Also, when I talked to customer service, they said there was something in the application that says I only had 10 days to return the product.  I did not see such thing. 


1 Updates & Rebuttals

wontcatchme

leesburg,
Florida,
United States of America
Dumb teen moment

#2Consumer Comment

Fri, December 25, 2009

I found the cheap sample on a free stuff (and almost free) site and I went for it thinking it would be a nice gift for some one luckily I used a paypal debit card which had only $5 so they couldnt successfully pull the $130.41. So I accidentally conned the Con artist, I still have to cancel my card and get a new one but at least my money is safe, as a teenager I learned my lesson dont buy anything on the internet unless its a repuitable site.

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