- Report: #1182355
Complaint Review: Eden's Moving Services - Denver Colorado
-
Author Confirmed
Why?
Eden's Moving Services
3700 Havana st #312 Denver, 80239 Colorado, USA
Phone:
877 887 8245
Web:
denvermovingcompanies.us/
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Eden's Moving Services DISHONERS CONTRACT!!! Denver Colorado
My name is jeremy brewer. Budget Van Lines hired Eden's Moving Services for my cross country move. I staged everything by side of the road awaiting pick up. I am an auto technician. So one of my items the biggest items is my professional MAC tool box. Is barely 2 years old if that. The quote was not horrible. I did pay extra money to have a special equipped truck so my box would be taken care of and handled correctly. In the contract my box was to be covered with moving blankets to cover the paint. When receiving my belongings in Vancouver, Wa where i moved to from Cincinnati, Oh. My expensive tool box was not covered and was not strapped down at all. As you can imagine my box had severe damage.
Scratches, missing paint and a partially broken handle. I have pictures before leaving to show condition of my tool box in cincinnati when loading and leaving in Eden's hands. Among the tool box damage. At least half my plastic tubs were damaged in some way. Some open, some deted badly, Some damaged so bad Edens reboxed my things in one of their own boxes with out notification. Or least a courtesy call. My tools were out of their trays and just thrown in. Had to pull out every socket one by one. Luckily nothing was missing. The damages totaled to 1800.00. Which is repairs on my tool box and replacement of broken items. Edens of course claims no liability. That I didnt pay for extra warr. So i have to buy extra warr. for your service to do the job promised and right the first time of taking care of my things?
Does this sound right to anyone? Since the contract in my eyes and others was not abided by on their part...doesnt that void the warr.? You said you would cover my box, and you didn't. So how does the 60 cents per lb thing fair resolution. Which comes to be about 100.00. So 1800.00 in damages offer by their ins. is 100.00. Hmmm. I will say after complaining they did bump to 600.00. But if it was completely your fault for damages shouldnt i get the full amount? Box covered....no damage. Everyone would of won. This is my complaint. Hope it makes it to the right people. Edens is hoping I go away with tail between my legs. Not before everyone knows how my belongings were treated and how they reimburse people for their mistakes. I have all pictures to back this up.
