Robert
Fort Lauderdale,#2UPDATE Employee
Tue, June 23, 2009
Dear Barb: eDiets takes all customer issues and concerns seriously; and we work with our members to find a mutually acceptable solution. In regard to this post, it is unclear whether you had canceled the account. If not, a credit card would be charged until a) the member cancels the account or b) charges are unsuccessful. We would like the opportunity to work directly with you to find an acceptable solution. If you call 866-751-0823 toll free, you'll be put in touch with Robert, our Director of Member Support, who will handle your case personally. We look forward to hearing from you.