Tell us has your experience with this business or person been good?
EDP Reporting Prime Mutual Card Ripped Off and Debited For 159.95 Valley Ridge California
Once again another person has been ripped off from this company. The sad thing is I knew nothing about this site or searched anything until I was ripped off I wish I would have used better sense than I did. Like everyone I have called with no answer, left a e-mail to be told I could not get my money back and then I had a live chat where I was just left because the lady had no idea what to say to me. I would appreciate anyones help in how to get my money back from the bank or anything. I am crying in shame because I allowed this to happen to me and by no means am I a dumb person so how was I convinced to be so stupid. I do not know all I know is that most people here I am sure are not stupid and we all were scammed the same way.
As if I do not have enough problems with money here it is Christmas when money is tight and I just somehow blow away 159.95. That is a lot of money to me. So below I will paste a conversation I also had with EDP Reporting and if anyone can tell me how they got their money back please let me know and I would love to be in a class action lawsuit if anyone has one I would greatly become invoved.
Welcome Danielle! Please hold while we contact a representative. If a representative does not respond in a few seconds, then he/she is not available at this time.
You are now speaking with Jasmine of Customer Service.
Jasmine: Hi this is Jasmine Jones, please give me your social security number so i can access your order.
Danielle: is there any other way you can identify me..i have already been scammed once and do not feel comfortable giving you my ss #
Jasmine: Give me a moment.
Jasmine: Can you verify your address, DOB, E-mail address, and Mothers Maiden Name.
Jasmine: hello?
Danielle Howard: my address is
Jasmine: I show an address on
Danielle Howard: yes that is my physical
Jasmine: You had until 11/22/06 to contact us, Your first date of contact is 11/28/06
Danielle: 11/22/06 was the day my account was debited
Danielle Howard: and everytime i talk to someone the date change
Jasmine: The date you applied has never changed
Danielle: you can not get through the the phone number whatsoever
Danielle: so i am suppose to have three days correct?
Jasmine: That is why we give the option to email, as you did on the 28th
Danielle: can you explain to me why you can never get anyone on the phone? and then you are told you will be contacted within 24-48 hrs which will automatically put you pass your 3 days...i tired calling no one will answer
Danielle: also can you show me the terms and conditions because i was very unaware or them...and i know a lot of people were also....
Jasmine: No you can send an email, fax
Danielle: by california law you can not be charged for services that were not renedered...what services have been performed to me?
Danielle: rendered
Jasmine: Do you want the card order closed out or left as is?
Danielle: by california law you can not be charged for services that were not renedered...what services have been performed to me?
Danielle: what services have been rendered to me??
Jasmine: You ordered a prepaid debit card and it is being processed according the terms and conditions you agreed to
Danielle: what are the terms and conditions?
Danielle: I would never have ever submitted to pay for a card..that is a stupid thing to do.....do you not agree?
Jasmine: Yes you have to agree to and authorize the terms and conditions several times.
Danielle: ok so what and condition and can you please provide me with proof where i agreed to them several times???
Danielle: sorry what are the terms and conditions and can you provide me with proof where i agreed to them several times
Jasmine: Yes I will mail out your completed order.
Jasmine: You can also revisit the order site at www.primemutualcard.com
Danielle: ok and can i also have a phone number i can talk to a person???
Jasmine: 800-430-0672 Ext 121
Danielle: when i visit the site is it going to give me my terms and conditions and also proof where i approved all these terms and conditions?
Jasmine: Yes, and I will mail out the completed app you filled out.
Danielle: can the app not be e-mailed to me?
Danielle: i know you probably think i am a butt or very aggravating and i am.....you would be also if you paid for something and have nothing to show for it at all
Jasmine: For security purposes it is not allowed.
Danielle: so i am only allowed to talk to someone about being charged through e-mail and to give my personal info and you are telling me for security reasons you can not e-mail me the terms and conditions and also my applicaiton?? it was ok to do the transaction online but not to get my application to my e-mail...i demand it to be e-mailed to me today.....i have been in touch with the federal trade commission and also California department of consumer affairs and I am allowed to view what i have agreed to by law...
Your party has left this session.
Of Course she has to leave there was not a answer to my question.