- Report: #281249
Complaint Review: E.E. Ward Moving & Storage Co. - Columbus, Ohio
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Author Confirmed
Why?
E.E. Ward Moving & Storage Co.
1177 Joyce Avenue, Suite A Columbus,, 43219 Ohio, U.S.A.
Phone:
614-298.8414
Web:
N/A
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Business Rating:
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E.E. Ward Moving & Storage Co. Don't use Bekins. Deja Vu... Ignoring Damage Claim, Runaround, Finger Pointing, careless movers, poor driver quality control Columbus, Ohio
Company damaged my goods in a move and just like this report states, the drivers seemed extremely sluggish and irrssponsible. In my case the driver was smokling heavily causing us to have to professionaly shampoo our furniture.
I have been over five months corresponding wiuth th company getting no response. Only statement is we are taking care of this. See excerpt below:
I will pass it on to Greg Immediately. As far as the ladder is concerned, good plan. I agree, if it has a sticker on it, it must belong to someone. Oh, well...
Hope all is well with you, Carlos. I miss talking with you!...LOL.
Mark
On Sat, 28 Jul 2007 10:46:00 -0500, Carlos Velez-Conty wrote
> Mark:
> Thanks for your reply and assistance. As a last resort I will appreciate if Greg can call me to assure something will be done. I am sure you understand that because Bekins ignored my claim, now it will be more difficult to resolve this given I am not in the same address.
>
> Please pass this message along to Greg and I hope we can resolve this without the intervention of third parties that will make this recovery process costly.
>
> I will be happy to provide the documentation including photos again and other pertinent information to this claim as to facilitate the recovery expediency. In simple terms, what you need, if within my reach I will provide.
>
> As for the ladder, it has an inventory number suggesting it belongs to someone, nevertheless, I will retain until someone picks it up.
>
This company is Not customer oriented and lacks the quality control on its drivers.
Carlos
Jackson, Missouri
U.S.A.
I have been over five months corresponding wiuth th company getting no response. Only statement is we are taking care of this. See excerpt below:
I will pass it on to Greg Immediately. As far as the ladder is concerned, good plan. I agree, if it has a sticker on it, it must belong to someone. Oh, well...
Hope all is well with you, Carlos. I miss talking with you!...LOL.
Mark
On Sat, 28 Jul 2007 10:46:00 -0500, Carlos Velez-Conty wrote
> Mark:
> Thanks for your reply and assistance. As a last resort I will appreciate if Greg can call me to assure something will be done. I am sure you understand that because Bekins ignored my claim, now it will be more difficult to resolve this given I am not in the same address.
>
> Please pass this message along to Greg and I hope we can resolve this without the intervention of third parties that will make this recovery process costly.
>
> I will be happy to provide the documentation including photos again and other pertinent information to this claim as to facilitate the recovery expediency. In simple terms, what you need, if within my reach I will provide.
>
> As for the ladder, it has an inventory number suggesting it belongs to someone, nevertheless, I will retain until someone picks it up.
>
This company is Not customer oriented and lacks the quality control on its drivers.
Carlos
Jackson, Missouri
U.S.A.
1 Updates & Rebuttals
Jim
Anaheim,California,
U.S.A.
Third Parties?????
#2Consumer Comment
Sat, October 27, 2007
If you're talking about a lawyer - don't waste your time or the dime. The mover has legal protections preventing anyone from collecting anything over and above what the contract provides. See Carmack Amendment for further information. Insofar as it relates to reimbursement on claims damage, did you have Full Replacement Value, or did you simply have the minimum at $0.60/lb. I would note Bekins does not pay on claims very well and figures out ways to get out of paying claims better than most movers do. Just a warning. Best of luck to you.
