- Report: #923944
Complaint Review: EFAX - Internet
Reported By:
Ripped off by EFAX -
Scottsdale, Arizona, United States of America
Submitted:
Updated:
-
Author Confirmed
Why?
EFAX
Internet, United States of America
Phone:
1-800-287-2499
Web:
www.efax.com
Categories:
Business Rating:
(0)
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EFAX J2 EFAX STEALS REGISTATION FEES - NEW ACCT - DISABLED NO REASON AFTER TAKING $26.95 FROM CHECKING ACCT Internet
On Aug. 2 I set up a new account with EFAX. I had to provide my debit card for billing and pay $26.95 in fees. Those fees were deducted immediately from my checking account. On Aug. 7 I sat down to send my first FAX. Account not found. Called Customer service, waited forever and got a man from India. He said they wanted me to verify card by scanning copy and sending it in. Never told this a requirement, never got notification account wouldn't work until received. The card is obviously valid since they stole $26.95 from my account on Aug. 2. He refused a credit, refused to resolve the issue so I cancelled the account. DO NOT USE EFAX! I cancelled an account with them a couple of years ago because of billing hassles. Things have not changed. They cannot be trusted!
