- Report: #1115652
Complaint Review: eFax/j2 Global Communications - Select State/Province
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eFax/j2 Global Communications
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eFax/j2 Global Communications They took my money! Nationwide
I canceled my efax account about a month ago within minutes of being charged after the 30-day trial. My account was closed and I requested a full refund. Customer support claimed they submitted a request for a refund. I was told to wait for a response about 7-10 business days. Its been nearly a month and no response. They took $67 from my account, my efax account was cancelled without being used, and yet they get to keep my money. This is unacceptable.
