Cary
jacksonville,#2Author of original report
Sat, January 15, 2005
While eMarket Research never contacted me, apparently my efforts to contact them and complaints lodged with the BBB of southeast Florida have paid off. I received a Dell Inspirion 1000 today via FedEx from a company associate with them. While not the same as the Viao that I had been enticed with, I am nonetheless pleased that I got something out of the process after so much aggrivation. I urge all others that have had dealings with this company to not give up, persistance has paid off not only in my case but in several others that I've seen listed on this site.
Cary
jacksonville,#3Author of original report
Sun, December 26, 2004
I still have had no response to any of my attempts to reach eMarket Research. I have filed complaints with several organizations, including the SE Florida BBB and the States Attorney's office. While I have seen positive outcomes from other people who have lodged complaints via this site, I am still pessimistic. It seems unreasonable for any legitimate firm to take months to respond to multiple attempts to reach them, and for a client to have to resort to searching sites such as this one to find alternate means by which to attempt to contact them. I have noticed replies from employees (notably "Jeff") of eMarket to complaints on this site, and avidly hope one will reply to my concerns as well.