Jeff
Delray Beach,#2UPDATE Employee
Thu, December 16, 2004
Rob, I first want to thank you for raising this issue. Any entity licensed to market our offers is required to be CAN-SPAM compliant, which I am sure you know includes honoring all unsubscribe requests no later than 10 days after such requests are submitted. eMarket Research Group will take swift action against any entity that does not honor a consumer's right to be unsubscribed. I would be happy to have one of my Compliance Officers thoroughly review this issue. Could you please contact our Compliance Office at [DELETED] with the following: [Contact may be obtained via ripoffreport.com] [Place your comments below and be sure to include your FULL contact information so Rip-off Report can contact you.] -Copies of the emails you are still receiving, including headers -Copies of the emails you have sent to request your unsubscription -Any other applicable information that would be helpful I thank you in advance.
Rob
Washington,#3Consumer Comment
Wed, December 15, 2004
Jeff, Why don't you let us all know how to make emarket research group actually honor our requests to no longer receive spam? I have sent over 15 emails asking to be removed from your lists, but you have failed to honor any of my requests, and I continue to receive unwanted trash. Until I posted the personal contact information for the owners and an employee's cell phone number, this company failed to respond to anything.
Jeff
Delray Beach,#4Consumer Suggestion
Tue, December 07, 2004
Hi, Here is the correct and BEST way to contact e market research group. (866) 301 - 7260 is e market research group's official customer service help line. You can also write to e market research group at: E Market Research Group Customer Service 14545 J Military Trail #189 Delray Beach, FL 33484 You can also submit an online support ticket at the following URL: http://www.emarketresearchgroup.com/cs (Be sure to disable any email filters you may have set up, as sometimes people's email filtering software have deleted our customer service email responses before they had a chance to receive it) Thanks.
Rob
Washington,#5Consumer Suggestion
Wed, November 17, 2004
The owner of Emarket Research Group is a small company called Niu Tech, LLC. Niu Tech LLC is a North Carolina based company. The correct address for Niu Tech LLC on file with the NC Secretary of State is as follows: 200 Bristol Court Greenville, NC 27834 The phone number on file is (252) 756-0804 A cell phone number for one of the three employees is (561) 843-1552. The positions of the individuals involved are as follows: Niuniu Ji, President Chunguang Li, Vice President Yuandong Ji, General Manager To file a complaint against the business with the North Carolina Department of Justice, follow the instructions at http://www.ncdoj.com/consumerprotection/cp_complaints.jsp.