Ordered cbd oil and they added the balm which I didn't order. I paid shipping which was $10.94. I wanted to cancel but the phone number they gave does not work. If not cancelled in 10 days I will be charged $79.99 which I do not have. I believe they have used other names for their so called company. They are scammers and need to be treated as such. I need my money back Can you help me?