- Report: #85816
Complaint Review: EMH Group LLC Aka - New York New York
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Author Not Confirmed
Why?
EMH Group LLC Aka
48 W. 37th Street New York, 10018 New York, U.S.A.
Phone:
212-594-5252
Web:
N/A
Categories:
Business Rating:
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EMH Group LLC Aka "jewelrybyezra" Aka Ambras Fine Jewelry Took my money. Never sent item. Accused me of never even checking out on Ebay. RELISTED MY RING!!! No response from them at all. New York New York
Won diamond flower white gold ring from this company on Ebay. Was to be my wedding ring, getting married in less than 6 months. Mailed payment by money order after checking out. Never recieved item.
Got an email from company accusing me of never even checking out much less paying for it. That is insane !! You can't even get the information as to how much to send, a reference number for checking out, where to send it, UNLESS YOU HAVE CHECKED OUT !!! Once you check out you are logged into EMH's store online. Gee, my name is still logged in on that page - but nothing is listed under it.
So, IF I didn't check out like they accused me of - why is my user name logged in as having an account with them and where would I have known to mail payment???? I have called, emailed, and even messaged jewelrybyezra also from the ebay page where they relisted MY ring. I have gotten NO RESPONSE AT ALL ! I have filed a fraud complaint with Ebay.
My fiance tried calling again today - the telephone number given for this company. It constantly says there is no one in customer service - so he entered random numbers for an extension.....actually got a couple of people - who promptly hung up on him !
They have another address that you get when you check out: EMH Group, LLC 469 7th Avenue, Floor 7, New York, NY 10018. That is where they tell you to mail the payment. No telephone number exists for this address.
I have also just filed a complaint against these people with the BBB of New York, NY.
Kimmie
Flint, Michigan
U.S.A.
Got an email from company accusing me of never even checking out much less paying for it. That is insane !! You can't even get the information as to how much to send, a reference number for checking out, where to send it, UNLESS YOU HAVE CHECKED OUT !!! Once you check out you are logged into EMH's store online. Gee, my name is still logged in on that page - but nothing is listed under it.
So, IF I didn't check out like they accused me of - why is my user name logged in as having an account with them and where would I have known to mail payment???? I have called, emailed, and even messaged jewelrybyezra also from the ebay page where they relisted MY ring. I have gotten NO RESPONSE AT ALL ! I have filed a fraud complaint with Ebay.
My fiance tried calling again today - the telephone number given for this company. It constantly says there is no one in customer service - so he entered random numbers for an extension.....actually got a couple of people - who promptly hung up on him !
They have another address that you get when you check out: EMH Group, LLC 469 7th Avenue, Floor 7, New York, NY 10018. That is where they tell you to mail the payment. No telephone number exists for this address.
I have also just filed a complaint against these people with the BBB of New York, NY.
Kimmie
Flint, Michigan
U.S.A.
3 Updates & Rebuttals
Sue
San Diego,California,
U.S.A.
ANOTHER BRIDE WEDDING DAY RUINED EBAY!!!!
#2Consumer Comment
Fri, November 05, 2004
EBAY, ANOTHER BRIDE RIPPED OFF BY JEWELRYBYEZRA. This low life company has their rountine down to a science. They can rip you off in a blink of and eye,they confuse you with bogus emails. While they have you jumping throught hoops trying to get your rings, etc. POOF! YOUR MONEY IS GONE, THIS HAS TO STOP EBAY!
Sue
San Diego,California,
U.S.A.
ANOTHER SCAMMED , EBAY , WHAT GIVES?
#3Consumer Comment
Thu, November 04, 2004
YOU DIRTY SCAMMING SCUMBAGS. Look what you have done to this poor girl and others like her,I know she is not the only bride that you scammed. Ezra,and all your other scamming stores, you are nothing but low life parasites.You live off other people's hard earned money, that you have stolen. YOU WILL GET CAUGHT! TIME IS RUNNING OUT!
Kimmie
Flint,Michigan,
U.S.A.
I have gotten neither my money back NOR do I have the ring that I bid on on Ebay.
#4Author of original report
Fri, April 09, 2004
Have now gotten several emails from at least 5 different people at "jewelrybyezra", Ambras Jewelry, and EMH......... All say something different from: "my order has been found and is being reprocessed for shipping" to "I never paid for the order", to "my item being relisted" to " my payment has been recieved and item is being shipped"......... NONE OF WHICH HAS HAPPENED. I do not have the ring. I PAID for the item. I have gotten neither my money back NOR do I have the ring that I bid on on Ebay. THIS WAS TO BE MY WEDDING RING !!!!!!!!!!!!!!!! This so called company is a con-job!!!!!!!!!!!
