- Report: #1345885
Complaint Review: emporium credit card - Internet
Reported By:
angry vet -
Long beach, California, USA
Submitted:
Updated:
-
Author Not Confirmed
Why?
emporium credit card
Internet, USA
Web:
emporiumcreditcard. com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
emporium credit card the return from hell Internet
I came across emporium credit card. com one day looking for a credit card to help build credit that I could pay off in a few months, anyway that didn't happen. I ordered a benq projector I was fixing up my living room and needed a projector when I received the projector it wasn't the right one. I contacted them numerous different ways and times trying to return or exchange it for the right one not one person could tell me where I needed to shop it. I was furious so now I have a projector i don't want and I'm getting charged for it.. I never recived and call back or contact never got a returns depatment and after trying to do somthing to help build credit now it's messing it up even more what a d**n scam!!!
1 Updates & Rebuttals
Emporium Retail
Los Angeles,California,
USA
Response from Emporium
#2REBUTTAL Owner of company
Tue, January 10, 2017
Hello,
Emporium strives to make sure that our customers are completely satisfied, therefore we take consumer complaints very seriously.
We are working to improve our customer service processes so that we can provide all the necessary information to our customers when a return or exchange is requested.
We understand your concerns, and we will do what we can to provide you with information in order to return or exchange your merchandise.
For us to look into your order, please email us your full name, phone number, and order number to [email protected]
Sincerely,
Emporium Team
