- Report: #1394951
Complaint Review: Emporium - Internet
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Author Confirmed
Why?
Emporium
Internet, USA
Web:
Monterey financial.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Emporium Pacific group and now Monterey finacial Emporium sold my account to Monterey financial and did not add payments I made Internet
My emporium account was sold to Monterey financial my payments made to pacific group and emporium was not given to Monterey finacial and when I contacted Monterey financial they said I need to contact emporium so I do so and they have no access to my account I purchased 3 Samsung galaxy phones from emporium for 199.99 each I paid down payment 28.00 in December 2016 made regular payment for 105.37 for January and February those payments was not accounted to Monterey financial Monterey sent me email saying I still owe 948.34 I have paid 105.37 for 9 months on 3 phones for 199.99 equaling 599.97
1 Updates & Rebuttals
Emporium
Los Angeles,California,
United States
Response from Emporium
#2REBUTTAL Owner of company
Tue, September 05, 2017
Hello,
Emporium strives to make sure that our customers are completely satisfied, therefore we take consumer complaints very seriously.
We understand your concerns, and we will do what we can to provide you with information regarding your account.
For us to look into your account please email us your full name, phone number, order number and complaint # 1394951 to [email protected].
Thank you,
Emporium
