Cheri
Milwaukee,#2Author of original report
Thu, October 04, 2007
I can't believe this company's tactic in totally ignoring every single response as if it doesn't matter what I email them with! Now I got the response back: --------------------- Hello: Thank you for contacting eMusic Customer Support. Our records show that your issue has already been resolved. If we can be of any further assistance, please let us know. Regards, Carlos-eMusic Customer Support ------------------------- Once again and email from this inept little rep named "Carlos". Is he the only employee at this dumpy website? Sure would seem like it. He refuses to actually *read* any of my emails or answer any of my questions and just gives me a canned response. I had, again, asked for a manager's phone number, since no physical phone number can be found on their website. I guess next step would be suing them, since the obviously can't figure out how to READ.