i called this company they said if i sent them old brake pads they would make me new ones gratis free as mine would be the pattern - they delayed for years and now say it was something an ex employee promised and refuse to keep their promise they are dishonest and disshonorable cannot be trusted ! beware! lest you become a victim too I sent letters and faxes to their headquarters in japan -they never replied the scam cost me hundreds of dollars they are evil ! neil tucson az