- Report: #1398142
Complaint Review: ENTERPRISE CAR SALES - Nationwide
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ENTERPRISE CAR SALES
Nationwide, USA
Web:
enterprisecarsales.com
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ENTERPRISE CAR SALES MITCHEL KOCHUYT SALES REP. LETITIA EVANS MANAGER On 1-4-17 I purchased a Ford Expedition from Enterprise Car Sales in Duluth, from Mitchel Koychuyt, sales rep. Duluth Nationwide
On 1-4-17 I purchased a Ford Expedition from ENTERPRISE CAR SALES, in Duluth Ga. from Mitchel Kochuyt, Sales Rep. and Letitia Evans, Manager. When you purchase a vehicle from Enterprise Car Sales they offer a 1 week return option for any reason whatsoever. 2 days after I noticed an exhausted leak that was producing a ticking sound, so I returned the vehicle to Enterprise. they put me in a rental and kept my vehicle for over 1 week. They called and said my vehicle was ready to be picked up. They repaired nothing, they returned my vehicle with the same problem. I have a video showning this problem is so obvious that anyone who looks under the vehicle can see and hear the problem clearly. Now because I had vehicle for than 1 week they refused to tkae the vehicle back. i just picked up my vehice from dealer and the repair cost was $ 1,750.00 to repair hte same problem they said does not exist. the onle reason htey put you in rental while do nothing with your vehilce is so they can wait out grace return period. THEY DO NOT STAND BEHIND WHAT THEY SELL. I now have to hire a lawyer on top of the repair cost. Now they will not return any phone calls or even discuss this me. DO NOT BUY A CAR FROM THESE PEOPLE THEY WILL NOT MAKE GOOD ON ANY PROMISES OR WARRANTIES.
Their warranties and promises are worthless. They will make good on any of it!
1 Updates & Rebuttals
Enterprise Rent-A-Car
St. Louis,Missouri,
USA
Enterprise Car Sales Cares
#2UPDATE Employee
Thu, September 14, 2017
Thank you for bringing this to our attention, Jeff. We would like to look into this further. Please email [email protected] with your contact information, sales details and all the information above so we can address this with you directly. Thank you-Carol H.
