- Report: #14501
Complaint Review: Enterprise - Oklahoma
-
Author Not Confirmed
Why?
Enterprise
Oklahoma, U.S.A.
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
7500 S. Shields (Branch)
DO NOT USE KATT OR CAT PERSON SHE IS VERY RUDE AND IS NOT A CUSTOMER ORIENTED SALES PERSON SHE WILL NOT GIVE YOU A MANAGER .
BASICALLY I WAS HAVING A CAR REPAIRED AT A BODY SHOP.
I NEW THAT MY INSURANCE HAD A CAP.
CALLED THIS LOACATION 405-636-0350.
CHRISTINA SAID NOT TO WORRY ABOUT IT .THEY WOULD CALL THE INSURANCE COMP.AND GET A EXT.
I DIDNT KNOW SHE WAS NEW.
LATER THE NEXT DAY THIS BRANCH CALLED MY WIFE AND SAID I HAD ABOUT 4 HOURS TO RETURN THE CAR .
I CALLED THEM AND TOLD THEM THAT I HAD CALLED THEM YESTERDAY AND THEY HAD TOLD ME NOT TO WORRY ABOUT .KATT SAYS WILL THAT PERSON IS NEW .AND IF YOU DONT RETURN THIS CAR YOU WILL BE BILLED FOR IT.I TOLD HER THAT THIS IS REALLY PUT A BIND ON ME.AND THAT IS WHY I CALLED AND CHECKED WITH THEM YESTERDAY,SO I COULD MAKE ARRANGEMENTS I HAVE ALOT OF BASEBALL EQUIPMENT INSIDE AND THATS NOT GIVING ME ANY TIME TO CLEAN THE CAR OUT FILL IT WITH GAS ETC.
SHE SAID THAT THEY HAVE SOME ONE THERE THAT CAN GIVE ME A RIDE HOME .I SAID THAT NOT GOING TO HELP ME MUCH WHEN I AM STRANDED WITH OUT TRANS.THEN SHE SAID WELL I CAN HAVE SOME ONE COME TO YOUR WORK TO HELP CLEAN IT OUT AND PICK IT UP .I SAID THAT WONT WORK BECAUSE IM AT WORK.
HERE IS THE KICKER********* KATT SAID WILL IT IS CLEAR THAT YOU DO HAVE TIME BECAUSE YOU HAVE TALKED WITH ME THIS LONG.
I SAY SO THIS IS HOW YOU TREAT PEOPLE .KATT SAYS SORRY YOU FEEL TAHT WAY.
SO I HUNG UP AND WILL NOT USE THIS COMPANY AGAIN.
Darrin
Moore OK
Click here to read other Rip-off Reports on Enterprise Rent-A-Car
DO NOT USE KATT OR CAT PERSON SHE IS VERY RUDE AND IS NOT A CUSTOMER ORIENTED SALES PERSON SHE WILL NOT GIVE YOU A MANAGER .
BASICALLY I WAS HAVING A CAR REPAIRED AT A BODY SHOP.
I NEW THAT MY INSURANCE HAD A CAP.
CALLED THIS LOACATION 405-636-0350.
CHRISTINA SAID NOT TO WORRY ABOUT IT .THEY WOULD CALL THE INSURANCE COMP.AND GET A EXT.
I DIDNT KNOW SHE WAS NEW.
LATER THE NEXT DAY THIS BRANCH CALLED MY WIFE AND SAID I HAD ABOUT 4 HOURS TO RETURN THE CAR .
I CALLED THEM AND TOLD THEM THAT I HAD CALLED THEM YESTERDAY AND THEY HAD TOLD ME NOT TO WORRY ABOUT .KATT SAYS WILL THAT PERSON IS NEW .AND IF YOU DONT RETURN THIS CAR YOU WILL BE BILLED FOR IT.I TOLD HER THAT THIS IS REALLY PUT A BIND ON ME.AND THAT IS WHY I CALLED AND CHECKED WITH THEM YESTERDAY,SO I COULD MAKE ARRANGEMENTS I HAVE ALOT OF BASEBALL EQUIPMENT INSIDE AND THATS NOT GIVING ME ANY TIME TO CLEAN THE CAR OUT FILL IT WITH GAS ETC.
SHE SAID THAT THEY HAVE SOME ONE THERE THAT CAN GIVE ME A RIDE HOME .I SAID THAT NOT GOING TO HELP ME MUCH WHEN I AM STRANDED WITH OUT TRANS.THEN SHE SAID WELL I CAN HAVE SOME ONE COME TO YOUR WORK TO HELP CLEAN IT OUT AND PICK IT UP .I SAID THAT WONT WORK BECAUSE IM AT WORK.
HERE IS THE KICKER********* KATT SAID WILL IT IS CLEAR THAT YOU DO HAVE TIME BECAUSE YOU HAVE TALKED WITH ME THIS LONG.
I SAY SO THIS IS HOW YOU TREAT PEOPLE .KATT SAYS SORRY YOU FEEL TAHT WAY.
SO I HUNG UP AND WILL NOT USE THIS COMPANY AGAIN.
Darrin
Moore OK
Click here to read other Rip-off Reports on Enterprise Rent-A-Car
5 Updates & Rebuttals
#20
Wed, March 13, 2002
As Of Yet Has Not Sent A Voucher Or Coupon On Free Weekend
#30
Fri, February 22, 2002
I EMAILED THE CORP. OFFICE AND THEY WERE VERY NICE.THEY SAID THAT A MANAGER WILL CALL ME TO HERE THE COMPLAINT.
THE MANAGER DID CALL AND EXPRESSED CONCERN,HE SAID THAT THE KATT PERSON HAD NOT HAD A COMPLAINT BEFORE AND HE WOULD SPEAK WITH HER.
HE ALSO GAVE ME A WEEKEND COUPON FOR MY INCONVIENCE.
#40
Fri, February 22, 2002
I EMAILED THE CORP. OFFICE AND THEY WERE VERY NICE.THEY SAID THAT A MANAGER WILL CALL ME TO HERE THE COMPLAINT.
THE MANAGER DID CALL AND EXPRESSED CONCERN,HE SAID THAT THE KATT PERSON HAD NOT HAD A COMPLAINT BEFORE AND HE WOULD SPEAK WITH HER.
HE ALSO GAVE ME A WEEKEND COUPON FOR MY INCONVIENCE.
#50
Fri, February 22, 2002
I EMAILED THE CORP. OFFICE AND THEY WERE VERY NICE.THEY SAID THAT A MANAGER WILL CALL ME TO HERE THE COMPLAINT.
THE MANAGER DID CALL AND EXPRESSED CONCERN,HE SAID THAT THE KATT PERSON HAD NOT HAD A COMPLAINT BEFORE AND HE WOULD SPEAK WITH HER.
HE ALSO GAVE ME A WEEKEND COUPON FOR MY INCONVIENCE.
#60
Fri, February 22, 2002
I EMAILED THE CORP. OFFICE AND THEY WERE VERY NICE.THEY SAID THAT A MANAGER WILL CALL ME TO HERE THE COMPLAINT.
THE MANAGER DID CALL AND EXPRESSED CONCERN,HE SAID THAT THE KATT PERSON HAD NOT HAD A COMPLAINT BEFORE AND HE WOULD SPEAK WITH HER.
HE ALSO GAVE ME A WEEKEND COUPON FOR MY INCONVIENCE.
