Complaint Review: EPPICCARD - San Antonio Texas

 This card was defrauded by an overseas outside source from overseas that I was not aware of and never had any dealing with and this was done on the day that I received my benefits at 4:00 in the morning which I learned from EppicCard. I complete my information on Monday morning for my unemployment for the week before so that I will receive my benefits on Wednesday which someone inside had to be aware of. I found about upon checking on my balance that Wednesday morning, March 16 2016 at 8:30 am, the prompt was requesting that I contact the speak to someone, I spoke to a women who asked if I had made a 6 dollar transaction, I told her No, and she stated that she was canceling my card because of fraudulent activity and really didnt give me any information. She never told me that the 6 dollars was a tax on a overseas transaction, and did not give me any information on who removed the funds. I told her that I was looking for my unemployment that usually come on Wednesday. Contacted the card several more times not realizing that my card had been used taking my unemployment as well. Contacted back on Thursday, March 17 and a gentlemen answered the phone and through a series of question regard my unemployment I learned that a transaction of 224 dollars was the base of this transaction and the 6 dollars was the international taxes from overseas. Also found out that the fund were removed from my account at 4:00 georgia time for the entire amount that was in my account except for a dollar. At that time this amount was added and they informed me that I would not be about to complete a dispute until Monday. Again on Monday March 21, 2016 I contacted the EPPICcard and found that I had to place a dispute, case# 1-3019795947 was made for the dispute for FLIPKART.com is from overseas from VAISHNAVI SUMMIT, GROUND FLOOR, 7TH MAIN 80 FEET ROAD, KORAMANGALA INDUSTRIAL BANGALORE - 560034 KARNATAKA, INDIA (CIN: U5119KA20120TC066107) PH: (0124) 6150000.) Now a regular back would have truly questioned this transaction before hand over my income tax and this has never been done before on this card and I still have not been able to what it was for and I have since spoken to Alisa and John and requested this months transaction under #1-3021609905. I can’t understand how this could have happened, but I don’t plan to stop enlisting every agency until I get to the bottom of this. This is just one of the intenses where EPPICcard has been involved with Fraud of someones unemployment check or the individual who are receiving child support. There are many stories that I have uncovered pertaining this matter. I would love to see you investigate this matter to uncover the illegal transactions that have been discovered with this company. 

My name is Colette Larry and I received unemployment in Georgia for the last three months, I was offered a TO-Go Program debit card by the EPPIC card that was issued to me card by the employment office in Atlanta Ga. This card was defrauded by an overseas outside source from overseas that I was not aware of and never had any dealing with and this was done on the day that I received my benefits at 4:00 in the morning which I learned from EppicCard. I complete my information on Monday morning for my unemployment for the week before so that I will receive my benefits on Wednesday which someone inside had to be aware of. I found about upon checking on my balance that Wednesday morning, March 16 2016 at 8:30 am, the prompt was requesting that I contact the speak to someone, I spoke to a women who asked if I had made a 6 dollar transaction, I told her No, and she stated that she was canceling my card because of fraudulent activity and really didnt give me any information. She never told me that the 6 dollars was a tax on a overseas transaction, and did not give me any information on who removed the funds.  I told her that I was looking for my unemployment that usually come on Wednesday. Contacted the card several more times not realizing that my card had been used taking my unemployment as well. Contacted back on Thursday, March 17 and a gentlemen answered the phone and through a series of question regard my unemployment I learned that a transaction of 224 dollars was the base of this transaction and the 6 dollars was the international taxes from overseas. Also found out that the fund were removed from my account at 4:00 georgia time for the entire amount that was in my account except for a dollar.

At that time this amount was added and they informed me that I would not be about to complete a dispute until Monday. Again on Monday March 21, 2016 I contacted the EPPICcard and found that I had to place a dispute, case# 1-3019795947 was made for the dispute for FLIPKART.com is from overseas from VAISHNAVI SUMMIT, GROUND FLOOR, 7TH MAIN 80 FEET ROAD, KORAMANGALA INDUSTRIAL BANGALORE - 560034 KARNATAKA, INDIA (CIN: U5119KA20120TC066107) PH: (0124) 6150000.) Now a regular back would have truly questioned this transaction before hand over my income tax and this has never been done before on this card and I still have not been able to what it was for and I have since spoken to Alisa and John and requested this months transaction under #1-3021609905. I can’t understand how this could have happened, but I don’t plan to stop enlisting every agency until I get to the bottom of this.

This is just one of the intenses where EPPICcard has been involved with Fraud of someones unemployment check or the individual who are receiving child support.  There are many stories that I have uncovered pertaining this matter.  I would love to see you investigate this matter to uncover the illegal transactions that have been discovered with this company.