- Report: #1278555
Complaint Review: Equinox Day and Night Cream - Internet
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Author Not Confirmed
Why?
Equinox Day and Night Cream
Internet, USA
Phone:
855-588-5255,844-895-3950
Web:
skinrenewcream.com, dermaskincure.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Equinox Day and Night Cream skinrenewcream.comdermaskincure.com Company advertises to receive a sample size of skin creams send $3.95 and $1.95. Only after the money is sent one is told that if you do not like the products you must return them or your account will be charged with (I forget the exact amount) $104.00. Bluffdale Utah
Online company advertised two highly effective skin creams that must be used together and offered to send samples for a total of $4.95. Immediately after sending the money I read that if I didn't like the product I must send it back within 30 days or my account will be charged several hundred dollars (I don't actually recall the exact amount). I quickly realized this was a scam and within 60 seconds I emailed to cancel the entire deal and although I was assured I would be taken off the list auto shipment program, I was told to return the sample product or I would be charged the entire amount. They said it was too late to cancel the sample products since the order was already being processed! Their "customer service" was somewhere outside of this country, possibly India. At first the person didn't know what I was talking about and then became surly and not helpful so I just hung up. I emailed my bank asking that they not allow any further financial transactions from either of these two skin cream companies.
1 Updates & Rebuttals
Company returned my S&H fees
#2Author of original report
Tue, January 12, 2016
Yesterday I received back the two electronic charges made through my debit card, that were originally made to my account by this company, that is $3.95 and $1.95. Not sure what I did to make that happen since I had been told me these two charges would not be returned to me, so go figure. I would still highly recommed staying away from this company and never use a debit card for purposes like this.
baas97 from CT
