- Report: #1213680
Complaint Review: Equinox - Bluffdale Utah
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Author Confirmed
Why?
Equinox
14963 Heritagecrest Way Bluffdale, 84065 Utah, USA
Phone:
855-531-7965
Web:
N/A
Categories:
Business Rating:
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Tell us has your experience with this business or person been good?
Equinox Website offered products free - only pay shipping charges. They billed me $93.00 and $99.00. When I called, they advised me i had signed up for automatic shipment. Nowhere on their website did it show I was signing up for automatic shipment. Bluffdale Utah
On January 25, 2015, I ordered some wrinkle cream advertising free shipment trial and only had to pay for shipping. If I decided to keep it, I could order more. I did not order any more, but they have charged my credit card twice for the same products plus shipping costs. I called them today and talked with a "Brunet" and complained. He then proceeded to tell me I had signed up for automatic shipment (which I did not) and further told me that I had not cancelled within the 30 day period. Therefore, they billed me for the original shipment and sent out another one (which I have not received) and charged my credit card $$107.00 which is now pending with my credit card company. I called my credit card company and they have "flagged" my card to not allow any more charges to my credit card.
This is a rip-off because they don't disclose any agreement on their website.
