Order #: 5638392. I sent in several video games and a system and accessories in mid March. I was told a check was processing 4/10/2014. Now it is 5/15/2014 and I have received no response back as of 5/10/2014 asking what the status is. Estarland says on their webpage that it takes UP TO 3 WEEKS AT MOST to get a check. It's been over 4 weeks. Absolutely terrible. Tried to contact live help today and no one is available. Been a returning online customer, I'm not coming back.