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  • Report:  #1503589

Complaint Review: eTags LLC - Thousand Oaks ca

Reported By:
Melissa - Huntington Beach, CA, United States
Submitted:
Updated:

eTags LLC
1842 Calle Peteluma Thousand Oaks, ca, United States
Phone:
888-633-5332
Web:
etags.com
Categories:
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DONOT use any of the services from eTags.

On 12/07/2020 I logged onto my local CA DMV and proceeded to renew the registration on 2 vehicle plates. Somehow without my knowledge or consent, in the process my request was transfered to etags LLC, an independent entity, who then proceeded to complete the registrations adding excessive & unnecessary fees to the normal cost.

On the same day 12/07/2020, I called the told free number 888-633-5332 (a few minutes after my order) to request a cancellation due to duplicate payments.  The other payment was from my bank auto payment was sent the same day.  As it was after their listed business hours I called the next morning at 9 am to confirm cancellation & was informed the registration stickers has already been sent.  The agent on the phone told me that the voicemail was handled by another department.  I returned ALL mails from eTags.

There were several emails to eTags to request the FULL refund but they refused.  I stopped credit card payment & notify the attorney general, which I did. I went to Ripoff.com & noticed numerous other individuals have also complained about this scam.   



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