DONOT use any of the services from eTags.
On 12/07/2020 I logged onto my local CA DMV and proceeded to renew the registration on 2 vehicle plates. Somehow without my knowledge or consent, in the process my request was transfered to etags LLC, an independent entity, who then proceeded to complete the registrations adding excessive & unnecessary fees to the normal cost.
On the same day 12/07/2020, I called the told free number 888-633-5332 (a few minutes after my order) to request a cancellation due to duplicate payments. The other payment was from my bank auto payment was sent the same day. As it was after their listed business hours I called the next morning at 9 am to confirm cancellation & was informed the registration stickers has already been sent. The agent on the phone told me that the voicemail was handled by another department. I returned ALL mails from eTags.
There were several emails to eTags to request the FULL refund but they refused. I stopped credit card payment & notify the attorney general, which I did. I went to Ripoff.com & noticed numerous other individuals have also complained about this scam.