Chris S
United States of America#2Author of original report
Mon, December 31, 2012
Spoke to Amanda who offered me a full refund, plus return label but unfortunately since it took so long for them to talk to me i had already payed for the label my self.
Amanda O''Halloran
Tempe,#3UPDATE Employee
Mon, December 31, 2012
Chris,
Upon receipt of your controller the Evil Dpad section was not damaged at all. It appeared that the Evil Dpad sticker the backing had adhered to your controller, making it looked as though there was a hairline crack in the underneath. We did replace the internal workings of your controller. All of our controllers receive rigorous tests before leaving our facility. As discussed we return the controller for an exchange. Upon receipt of the controller I will contact you for the set up of the controller. If you have any questions please contact me directly at amanda@evilcontrollers.
Thank you,
Amanda