- Report: #1388643
Complaint Review: Evolution Sports Motors - Houston Texas
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Author Confirmed
Why?
Evolution Sports Motors
10940 Katy Fwy Houston, 77043 Texas, USA
Phone:
(832) 992-0585
Web:
http://www.evo-houston.com/
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Evolution Sports Motors We found a vehicle online and wanted it after talking to Monica. We live 8 hours from the dealership so had to do everything by phone and fax. Monica promised the car was in great condition and when we finally saw it it was falling apart. She said it had been in an accident but was only cosmetic and you couldnt even tell. When we saw the car the driver side mirror had a huge crack in it, the hood was uneven and poorly painted, the driver side blinker was falling into the body, the back bumper was cracked and poorly painted and the passenger side had multiple cracks in the body. We decided it was not what was promised and the manager promised to mail my $1000 back the following Monday. Here we are 2 months later and still have not received a refund. Houston Texas
Found a car online through carguru that my daughter loved and contacted the dealership, Evolution Sports Motors immediately, to reserve the car. We live 8 hours away from the dealership so all correspondence was via phone and fax. When I saw the car fax report it said the car had been in an accident. Monica assured me that it was only cosmetic damage and that you couldnt even tell it was in an accident. We traveled 8 hours to pick up the car only to find that the car was in horrible condition. The drivers mirror had a huge gash in it, the hood was uneven and poorly painted. The front and back bumpers were uneven, horribley painted and cracked in many sppots. The front driver side blinker was falling into the body of the vehicle and the passenger side was blimished and poorly painted. We decided not to purchase the vehicle since we were faulsly informed. The manager said he would send back my $1000 deposit the following Monday (it was a Saturday). This was 2 months ago and we still have not seen a check or refund. The manager will not accept our calls and Monica always has an excuse that he is not in the office. He is always gone on an emergency, vacation, out sick and now is out of the country. Bad business, broken promises and scam!
