- Report: #911422
Complaint Review: Experian - Internet Internet
Reported By:
Oberon Frost -
Sacramento, California, United States of America
Submitted:
Updated:
-
Author Confirmed
Why?
Experian
Internet, Internet, United States of America
Phone:
Web:
www.experian.com
Categories:
Business Rating:
(0)
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Experian Ripoff via non-existent fine print, Internet
Went in to make sure the freeze I put on my credit report was still in effect, and noticed a banner that said I could take a look at my score for $1.00. NOWHERE on this banner did it mention this was actually a 7 day trial for their $17.95 a month monitoring program, the first I saw of this is when I went in to check my bank account and saw the $17.95 charge.
Nice little scam you are running there guys. No notification, no sort of email telling people they have signed up for your "monitoring service", you just sit back and wait until people call you to complain and then give them the "well, there's nothing we can do because you signed up for this" line of absolute BU!!SH*T.
Screw you Experian, you are nothing but a bunch of thieves cloaked in a thin veil of "consumer credit protection services"
Nice little scam you are running there guys. No notification, no sort of email telling people they have signed up for your "monitoring service", you just sit back and wait until people call you to complain and then give them the "well, there's nothing we can do because you signed up for this" line of absolute BU!!SH*T.
Screw you Experian, you are nothing but a bunch of thieves cloaked in a thin veil of "consumer credit protection services"
3 Updates & Rebuttals
Ken
Colorado,USA
That "nice little ghosted section" has been there for awhile and is NOT new>
#2Consumer Comment
Mon, July 16, 2012
"So how long have you worked for Experian?AUTHOR: Oberon Frost - Sacramento (United States of America)SUBMITTED: Monday, July 16, 2012POSTED: Monday, July 16, 2012
Nice try dipstick, go bury your head back in the sand and do us all a favor. The nice little ghosted section you are referring to is NEW and was not there when I went in to check my report..."
Only a total DIPS**T would miss it or the terms of service.
With your careless outlook on life, I predict recurrences of this kind in your future.
BTW, I DON'T work for Experian, never have. I just think stupid people should be called out.
Hope you've learned from this.
Oberon Frost
Sacramento,California,
United States of America
So how long have you worked for Experian?
#3Author of original report
Mon, July 16, 2012
Nice try dipstick, go bury your head back in the sand and do us all a favor. The nice little ghosted section you are referring to is NEW and was not there when I went in to check my report...
Ken
Colorado,USA
Here's what's on their homepage, just below and to the left of the 7 day trial sign up form...
#4Consumer Suggestion
Fri, July 13, 2012
IMPORTANT INFORMATION:
When you order your $1 Credit Report & Score, you will begin your 7-day trial membership in Experian Credit TrackerSM. If you don't cancel your membership* within the 7-day trial period, you will be billed $17.95 for each month that you continue your membership. You may cancel your trial membership anytime within the trial period without charge.
Don't see how it could be any clearer.
Why would this also need to appear on the "Banner?"
Sounds like reading comprehension is NOT one of your strong suits.
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