- Report: #1250079
Complaint Review: Express Oil Change - Tuscaloosa Alabama
Reported By:
ANGRY CUSTOMER -
Tuscaloosa, Alabama, USA
Submitted:
Updated:
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Author Confirmed
Why?
Express Oil Change
6322 AL-69 Tuscaloosa, 35405 Alabama, USA
Web:
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Express Oil Change Bad Battery Still Under Warranty But They Won't Replace/Refund Tuscaloosa Alabama
I have a battery that I was manipulated into purchasing 2 1/2 months ago when my car suspiciously would not start after they changed my oil.My car was running fine before that oil change.
Anyways, the battery is now bad (tested at more than one part store) and they won't replace or give me my money back and I'm still under warranty. They are telling me I need to bring my car there. I cannot take the car because the battery will not even jump off for me to start the car. I have called the corporate office and waiting on VP to call me back.
This is ridiculous. How am I not owed a new battery or refund when I"m still under warranty. Warranty serves no purpose. I will NEVER go to one of their locations again after this mess.
And the guy there was very rude about the situation.I just want my money back and to never deal with them again.
