Alex P in Wayzata
Wayzata,#2Consumer Comment
Mon, March 19, 2012
I felt compelled to file a rebuttal to this posting by David of Orono, MN. I stumbled upon it after doing a Google search of a company I have been working with - Exterior Design Studio of Edina, MN - since I did not remember their URL. When I saw the firm mentioned as the subject of a "Ripoff.com" report, I decided to read it. Not only was I taken aback by what was written, but the longer I thought about it, the angrier I got ... not against the owner, but rather against the poster of the report. I feel this post by "David" is completely without merit and libelous.
My wife and I have been working with Mark Ritter and Exterior Design Studio (EDS) on an extensive landscaping project at our home in Wayzata for almost a year. I am a very discrminating consumer and did my research before engaging EDS. We met with Mark at our home and at his office nearly a dozen times before finally signing an agreement late last year. We also checked references and visited dozens of his prior project sites. There was not one single hint of a problem with any of the people we talked to and the landscaping projects were the best we've seen anywhere. If Mark's estimates seem high, it is because his work is among the best.
In addition, we have gotten to know the sub-contractors Mark uses pretty well and without exception they not only speak highly of him but they have been with him for decades! That speaks volumes. No independent sub-contractor would stick around for that long unless the man they work for is honest and the working relationship is terrific.
Lastly, we have gotten to know Mark and his wife since our project began and they are both delightful people. Mark Ritter knows his stuff and he is good at it. Contrary to what "David in Orono" said, we would encourage anyone to engage Mark Ritter and Exterior Design Studio.
Not so anonymously,
Alex & Denise Plechash
Wayzata, MN
Businesses against unregulated slan
Edina,#3REBUTTAL Owner of company
Mon, February 15, 2010
BAIF (Businesses Against Internet Fraud) has been contacted to investigate this report. First EDS has not done the Home and Garden Show in 5 years let alone in 2009. Client could not have me EDS at a Home and Garden since they have not done one in 5 years. Secondly EDS has not charged $1,000 for a design since the housing boom in 1999/2000. Thirdly, I have contaced Eds and they have no records of a David in Orono or any other client charged $1,000 in any town. Fourthly, accusing Mr. Ritter of "looking at your wife" creeped her out, "greed in his eyes" (this comment also showed up in another slanderous unregulated online report with the exact same comments wich we are investigating). 5th Eds DOES have admin and sales staff (I have personal me them). BAIF (Businesses Against Internet Fraud) is looking into this report and the origination.