- Report: #1423320
Complaint Review: Extreme Fit 180 -
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Extreme Fit 180
United States
Web:
http://somuchconfidence.com/dt/extremefit180p.html?voluumdata=BASE64dmlkLi4wMDAwMDAwNy02ZTVmLTRlOWQt
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Extreme Fit 180 Deceitful & Dishonest Business Practices Nationwide
I thought I would try out the 30 day free trial of Extreme Fit 180. It only required a $4.95 S&H payment. So, I entered all my information and selected the 30 day free trial. The next screen asked me if I wanted some other product for only $4.99 S&H. I did not, so I clicked the only available selection, 'continue to checkout'. The, yet ANOTHER screen popped up and asked me if I wanted a third product for $24.95. I did not. so I again clicked the only available selection, 'continue to checkout'. The next thing I know, my card has been charged and I was charged for all 3 of the mentioned products. I never had the opportunity to review my order. Had I, the 2 products that were automatically added to my bill could have been removed. So, now I've been ripped off, decided I did not want ANY of the products and have no desire to do business with a company that practices business in this manner.
So, I have to wait for these unwanted products to arrive before I can return them. Once received, I calle the company and was given an RA# and told not to open the box. I asked if all my money would be refunded. I was told, "Yes". I asked if the return shipping would be paid for by their company. I was told, "No". So, there is my second problem... I have to pay to return these items, two of which I never ordered to begin with.
Approximately a week later, after I had sent everything back as instructed, I called to find out why my money had not yet been refunded. At this point, I was told they had not yet received my return shipment. I was also told that I would only be refunded the $24.95, because they do not refund S&H. Which is NOT what I was told when I SPECIFICALLY asked about previously. The barely understandable woman on the other end of the call seemed disinterested in my frustration. I came to this conclusion after listening to her yawn in my ear a couple of times. So, now I will wait a couple of days and call back to find out if they are going to deny ever receiving the return shipment and attempt to keep the entire $34.89. I am certain I put the receipt from the USPS away for safe keeping and package tracking, so that will be one of my next steps... to track the package.
I discourage ANYONE from dealing with this company. I do not know if their product is any good, or not. BUT, what I DO know is this is a dishonest, deceitful company whose practices lack integrity and are designed to RIP PEOPLE OFF!
1 Updates & Rebuttals
D
JACKSONVILLE,North Carolina,
United States
Extreme Fit 180 Dishonest
#2Consumer Comment
Wed, January 17, 2018
I too fell victim and you're correct they ask if you want 3 items before checking you out. You are not asked to agree to the terms and conditions of a monthly membership but automatically get signed up for one. You're also not told to cancel within 14 days of ordering. Once I found all this information out I called the next day and had them cancel EVERYTHING. I asked for a return address and was told I would have to pay to ship the items back. That wasn't a problem for me I just wanted to have my "membership" cancelled. The woman finally cancelled my membership and told me I would not have to return the trial bottles. I froze my card and got in touch with my bank. I also called Extreme Fit back to get a cancellation confirmation number as well as the agent number of the person I spoke with. My bank said keep all the info and if they charge me to come in a file a claim. I posted my own experience with this company. They outsource their calls and the representatives are extremely rude when you want to cancel. They try every which way they can to keep you locked in. I don't know if the products work but I did receive the product I ordered today in the mail.
