Mig
Toronto,#2Author of original report
Sat, November 03, 2007
Only a few days after this infuriating incident, I received an e-mail from the locations general manager ( Mr. Al Emadian) stating that he will issue a refund for the amount we have been charged. All in all; I am still angry at having been lied to by the membership coordinator, but am now impressed with the speed, and professionalism of the general manager in addressing our situation. Maybe one day we shall in fact return to Extreme Fitness.
Mig
Toronto,#3Author of original report
Sat, November 03, 2007
Only a few days after this infuriating incident, I received an e-mail from the locations general manager ( Mr. Al Emadian) stating that he will issue a refund for the amount we have been charged. All in all; I am still angry at having been lied to by the membership coordinator, but am now impressed with the speed, and professionalism of the general manager in addressing our situation. Maybe one day we shall in fact return to Extreme Fitness.
Mig
Toronto,#4Author of original report
Sat, November 03, 2007
Only a few days after this infuriating incident, I received an e-mail from the locations general manager ( Mr. Al Emadian) stating that he will issue a refund for the amount we have been charged. All in all; I am still angry at having been lied to by the membership coordinator, but am now impressed with the speed, and professionalism of the general manager in addressing our situation. Maybe one day we shall in fact return to Extreme Fitness.
Mig
Toronto,#5Author of original report
Sat, November 03, 2007
Only a few days after this infuriating incident, I received an e-mail from the locations general manager ( Mr. Al Emadian) stating that he will issue a refund for the amount we have been charged. All in all; I am still angry at having been lied to by the membership coordinator, but am now impressed with the speed, and professionalism of the general manager in addressing our situation. Maybe one day we shall in fact return to Extreme Fitness.
Mig
Toronto,#6Author of original report
Fri, November 02, 2007
I contacted the above mentioned Mr. Geoff Afichdao, and he refused to give me any contact information for corporate representatives or the district manager. He told me my only option was to talk to the manager who initially kept offering us the sales pitches and refused to help. I also contacted another Extreme Fitness location, and talked to a rep, who also refused to give me even a simple e-mail address or telephone number of persons higher up, offering at most to 'personally' contact the upper echelons of management, and pass on my name and number. A typical "Don't call us, we will call you". Although I doubt they ever will.
Mig
Toronto,#7Author of original report
Fri, November 02, 2007
I contacted the above mentioned Mr. Geoff Afichdao, and he refused to give me any contact information for corporate representatives or the district manager. He told me my only option was to talk to the manager who initially kept offering us the sales pitches and refused to help. I also contacted another Extreme Fitness location, and talked to a rep, who also refused to give me even a simple e-mail address or telephone number of persons higher up, offering at most to 'personally' contact the upper echelons of management, and pass on my name and number. A typical "Don't call us, we will call you". Although I doubt they ever will.
Mig
Toronto,#8Author of original report
Fri, November 02, 2007
I contacted the above mentioned Mr. Geoff Afichdao, and he refused to give me any contact information for corporate representatives or the district manager. He told me my only option was to talk to the manager who initially kept offering us the sales pitches and refused to help. I also contacted another Extreme Fitness location, and talked to a rep, who also refused to give me even a simple e-mail address or telephone number of persons higher up, offering at most to 'personally' contact the upper echelons of management, and pass on my name and number. A typical "Don't call us, we will call you". Although I doubt they ever will.