- Report: #1366607
Complaint Review: Eye Rejuv - internet
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Author Confirmed
Why?
Eye Rejuv
eyerejuv.org internet, USA
Phone:
844-353-9951
Web:
eyerejuv.org
Categories:
Business Rating:
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Eye Rejuv Misrepresented their product. They said to try a trial size, then I was charged $101 twice for two products. Nowhere on their website did it say they would later charge me that amount. I would have seen that. I called them and told them, they never said they would charge me and the size of the jar was way to small to warrant such a cost, and I told them I had a reaction to their product, and the woman I talked to said there was nothing she could do for me. I told her, wait, you guys charge that amount and your product is not even guaranteed in case one might be allergic to it? I asked her if there was a supervisor I could speak to so that I could clear this issue. I told her I would even pay a reshelf fee as $200 is too much money for me to spend on this product. The woman I spoke with was not willing or able to help me at all. Internet
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The advertisement was on Facebook and it sounded very interesting, so I clicked to read more. Nowhere in the website did it say that one can use the product for 14 days after which they will charge my account $101 for each product. It said to click for a trail size of each product and I paid for the postage. It took several weeks to get the product and I had it for about a week and it burned my face and I broke out on my cheeks. I was going to contact them to tell them not to send any further shipments. But when I went to my email, I got two emails from them that they charged me $101.36 for each product. I called the phone number provided in the email. 844-965-4526 and I spoke to a woman. I told her that I was not informed that my account would be charged the amounts and if they had already sent out another order. She told me it was for the order I had already recieved. I told her it was a small trial size. and she said no it was the product, I told her those small product sizes do not warrant the cost, and I told her I only had a week to try it and she said they had sent them within the proper time frame. I told her that in any case, it burned my face and I got a rash from it and that I must have an allergy to it. I told asked, "Does this product not come with a gaurantee? She said, there was nothing she could do for me. I was charged $202.72, plus what I paid for the postage and I cannot even use this product. The size of these product for the price is such a huge rip off, and the fact that they do not gaurantee their product and their sale tactics are such a huge rip off. I cannot afford this and they overdrafted my checking account. I am on a limited account and can't affor this. If I would have read it would cost so much for this product I would have never sent for the trail because I would not have been able to continue using it if I did like it.
