- Report: #1331726
Complaint Review: eyeglassesdepot.com - Internet
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Author Not Confirmed
Why?
eyeglassesdepot.com
Internet, USA
Phone:
1-866-216-3478
Web:
http://www.opticsfast.com/
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
eyeglassesdepot.com opticsfast.com Scam/Ripoff - worst customer service - Becky S. horrible brooklyn Internet
1.0 star rating 10/5/2016 Negative 5 stars please - This the service i received - I was shocked to say the least. She literally was rude and yelled at me through email. i paid for overnight service - the package came 3-4 days later and i had to be home to sign and at the time i am unable - this is the response i got from customer service - "The item was delivered the post man stood at your door and you were not home. Once the post office returns it we will of course refund you less shipping. Your schedule is not my problem. When you order things online.. Guess what? BE HOME! Becky S. Customer Service OpticsFast.com The next email was from Jake who asked "what did she say wrong?" I responded regarding the email i read - wondering how could he see that the email was rude and he then emailed back this response. 'You could not be home for delivery so just goto post office in the morning before work and pick up item. Simple Jake Customer Service OpticsFast.com" Not to mention the email that asked for Gratuity --- Really - it was online - no one helped me - I feel this company is a rip off and might even be a scam - my main worry would be they have my credit card # That is scary - I am so mad - I wish i had read these first - Tammie
