- Report: #1511339
Complaint Review: EZ PASS NJ - Rochester NY
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Author Confirmed
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EZ PASS NJ
40 riverside street Rochester, 14613 NY, United States
Phone:
5855034449
Web:
https://www.ezpassnj.com/en/home/index.shtml
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EZ PASS NJ Did not send bill, but instead, sent LATE FEE! Rochester NY
New Jersey EZ PASS charges people who are NOT EZ PASS customers a 50 dollar Aministrative FEE for EACH toll-EACH TOLL!!!
Originally writing this, I thought these were late fees-and I was thinking, how can I get charged a late fee if I wasn't even notified of charges in the first place??
I call in EZ PASS and get the worlds most idiotic condecending phone rep who's evidently humored by my aggravation tells me that she can only waive ONE administrative fees per year-since I'm not a customer!!! WTH is this now???? I ask her to break it down for me because originally I'm thinking admin fees are late fees-but the idiot on the other end, a live person is more like a robot & keeps repeating word for word what she already said, "Sir, like I alredy told you..." -Yes I know lady! I heard you, but can you explain it to me???? No-evidently, she could not and I hung up...
I just now realized these aren't late fees-they are ADMININSTRATIVE FEES LMFAO!!!! They expect you to pay 50 dollars on top of the original 1.95 toll! Then another 50 on top the original 6.95 dollar toll (turnpike). Then another $50 on top of the original $1.25 toll and so on!!!! ARE THEY NUTS!! How is our government allowing this? And I refuse to become a EZ PASS member!! This is disgusting!!
I don't know if other places are like this but, EZ PASS NJ is, and I hope no one's paying these fees; if this isn't a RIP OFF then, I don't know what a rip off is!!!
