- Report: #999522
Complaint Review: ezTaxReturns.com - Internet
-
Author Not Confirmed
Why?
ezTaxReturns.com
Internet, United States of America
Phone:
Web:
www.eztaxreturns.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
ezTaxReturns.com Charged me $19.99 for absolutley nothing! Internet
I usually use turbotax to file my taxes but noticed that ezTaxReturns.com was offering the same services at a lower price so I decided to give it a try. Big mistake. After inputting all my information I get a message saying "No errors found, you are now ready to e-file. Click Next." I click next and get a message saying, "You are NOT eligible to e-file due to errors. Please click correct errors." I click "correct errors" and get a message saying "No errors found, you are now ready to e-file. Click Next." I click next and get the same message saying, "You are NOT eligible to e-file due to errors. Please click correct errors." I then go through all the information and find no errors myself. I log out and log back in, hoping this would correct the issue. No such luck. This happens AFTER they charged my credit card $19.99. I click help only to find out they have no one I can talk to or even chat with. I email support with no response. I don't even know what to do now other than tell ripoffreport about it. I went to turbotax.com and filed electronically with no issues. I just had to pay a little more. It's not worth the $10 savings. Just use turbotax. I am now unable to contact anyone from this company for a refund.
2 Updates & Rebuttals
The Outlaw Josey Wales
Golden Meadow,United States of America
coast
USAToday's laugh
#3Consumer Comment
Sat, January 19, 2013
You posted this in the Taxidermy category. Taxidermy is the preparation of animal skins for stuffing and mounting, NOT the preparation of taxes. Thanks for the laugh.
