- Report: #350970
Complaint Review: Fantasy Islands - San Diego California
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Author Confirmed
Why?
Fantasy Islands
7054 Miramar Road San Diego, 92121 California, U.S.A.
Phone:
858-5667227
Web:
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Fantasy Islands Ripped Me Off! San Diego California
I ordered an eight foot island, including an umbrella, on April 10th. I paid almost $4,000 for the entire thing, and it was delivered, minus the umbrella, sometime in May. Luckily, we got the island.
The umbrella, however, was never received. I paid $300 for an umbrella I could have easily purchased somewhere else but wanted to do a one-stop shop. They told me at the time of installation that they were out of umbrellas, and would be receiving more in a couple of weeks. I called two weeks later and was told one would be shipped out to me that weekend. It never came.
I finally followed up again last week and alas, all of the phone numbers are disconnected. I'm grateful we at least had our island installed, but I am definitely not okay with being out several hundred dollars for an umbrella I was told was shipped to me over a month ago. I'm doing everything I can at this time to find someone at that company I can speak with.
Tchurch
San Diego, California
U.S.A.
The umbrella, however, was never received. I paid $300 for an umbrella I could have easily purchased somewhere else but wanted to do a one-stop shop. They told me at the time of installation that they were out of umbrellas, and would be receiving more in a couple of weeks. I called two weeks later and was told one would be shipped out to me that weekend. It never came.
I finally followed up again last week and alas, all of the phone numbers are disconnected. I'm grateful we at least had our island installed, but I am definitely not okay with being out several hundred dollars for an umbrella I was told was shipped to me over a month ago. I'm doing everything I can at this time to find someone at that company I can speak with.
Tchurch
San Diego, California
U.S.A.
1 Updates & Rebuttals
Gale
Jacksonville,Florida,
United States
If you want to file a civil suit to get your money back here is the info you need
#2UPDATE Employee ..inside information
Sat, September 15, 2018
Ray Baskett has moved to Florida to rip people of as well. He ripped off a bunch of customers in Cali and ran away from his problems to Florida.
If you all want to file a class action or civil suit against him he definitely has the resources to pay you back and then some.
His company was Paradise Outdoor Living llc
then changed it to Paradise Grilling Systems, and also has Paradise Grills Direct
His company address is:
2222 Diversified Way
Orlando, FL 32804
Phone: 800-604-2023
Fax: 888-242-1699
website: www.myparadisegrill.com
[email protected] is his email
(((REDACTED))) Ray Baskett's cell number
