Complaint Review: Faurt Pet Delivery Agency - El Paso Texas

We THOUGHT we were helping a family in El Paso rehome a corgi puppy when health issues came up. They asked us for a fee of #300 to cover the cost of transport and food, so we were happy to agree. We were told that our dog would be transported to us in Atlanta for $80 and we could pick him up with the transporter company. A heavily accented man called us to tell us he needed us to sign paperwork to verify ownership, and that seemed okay. However, once he recieved our paperwork, he sent us an email demanding $1500, assuring us that 95% of it would be refunded OF COURSE. When we called the breeder or asked to come get the pup in person, they stopped all communication. Please look at the email below and make sure that nothing like this ever happens to you!

WELCOME TO FAURT PET DELIVERY AGENCY DEPARTMENT. General Manager, Pets Department   * MULTI CARGO LTD * ANYTHING * ANYWHERE * ON TIME        The Management of the FAURT PET DELIVERY AGENCY wishes to inform you that, due to very harsh Weather and Climate condition from Texas  to GA   where your puppy will be delivered the Company Veterinary Department has recommended that, if your puppy must be transported over to , an Electronic Air Regulator Crate with Heating Pads must be used in flying the puppy.   So for the following reason above and following the Animal Care Service Laws, Aviation Policies and Pet Transportation laws below, we can not proceed with the shipping and delivery of your  puppy without the use of an Electronic Air Regulator Crate;   The Pet Aviation Commission will not permit that the  puppy  be shipped to your location in the manual crate which may be dangerous for your puppy's health due to the harsh weather and the changes in air pressure and air masses in the cargo section of the plane during take off and during landing. Your puppy is fragile for travel under such harsh weather conditions with the use of a manual crate because of the inefficiency of the crate.    Thus, it has been recommended by the State's Airport VETERINARY DOCTOR at the Animal Vet Care Department that delivery of your puppy should proceed with the use of a special Electronic / Air Conditional Regulating Crate since the Manual Crate for the puppy is ineffective hence not needed for transporting the puppy on flight.    Secondly, increased and decreased in altitude causes changes in pressure during flight as well as during take-off and landing in the Cargo section of the plane, thus will affects your puppy's health seriously without the use of an Electronic Air Conditional Regulating Crate an  even a Risk of death        Transporting the puppy in an Electronic Air Conditional Regulating Crate gives a 98% chance of survival to the puppy with the weather condition. While transporting the puppy without this crate may be harmful to the health of the puppy which may lead to many health complication or even death of puppy since the chances of survival is only 45%.   HEALTH DOCUMENTS  V AL I D ADOPTION PAPERS V A L I D SHIPPING FEE PAYMENT P A I D SHIPPING DETAILS V A L I D   You are therefore requested to adopt our company's Pet Life Refundable Insurance Scheme and Crate Rental policy of which you will have to pay a 95% Refundable Pet Life Insurance and Crate Rental Fee of ($500 USD) for your puppy.   Note: This fee is not confiscated by our company as 95% ($450 USD) will be REFUNDED to you upon safe delivery of your puppy by our pet carrier agent in form of Check / Cash payment and 5%( $50 USD) will be withdrawn for crate rental fee.   -Thus we call on you as the Owner and receiver of this puppy to pay the full 95%Refundable Pet Life Insurance and Crate Rental Fee of $500 USD.    Once we confirm payment we shall process an Initial Pet Life Insurance Certificate for your puppy and rent the  Electronic Air Conditional Crate in which the pet carrier agent will proceed with the shipping and delivery of your puppy in.     FOR INSURING YOUR PET (PUPPIES) LIFE.   # Following the US/CA Aviation Commission' Rules and Regulations on Pets Transportation and section 12 sub paragraph 2, "... the life of all animals being transported within US/CA or any Country must be fully Insured by an Insurance Co-operation against any eventuality.   # Following a compromise between the US/CA Aviation Complaint Commission and the US/CA Financial Commission, it was concluded that "...The life of all pets being transported from or within  UNITED STATES will be insured and this insurance fee should be from one pet to another depending on Financial Value of the Animal."     We also wish to let you know, according to the USA Price Determination Commission, the price of any puppy of this Size breed is ($15000.00USD)           ORIGIN OF THIS INSURANCE SCHEME   This insurance scheme was introduced to protect the lives of animals or pets traveling within US/CA AND EU. This is because animals and pets have lost their lives, and airlines or travel agencies have usually been forced to pay huge amounts as compensation. For this reason, the Life Insurance  for Animals was introduced so that if anything happens to your animals during transportation in case of accident, wrong delivery lost or dead , the Agency will be free from any charge as the insurance will cover the compensation or fee place on them and not our agency.   SOLUTION  TO  GET  YOUR  PUPPY  ON  ITS  WAY.   From the above, the Life Insurance fee you are supposed to pay for your puppy ($500 USD) and your puppy can travel through its life time through and within the US/CA without any problem. Due to a good number of complaints by clients of numerous shipping agencies about this Insurance Scheme,  the  US/CA  Union's Animal Aviation Commission came out with a Refundable Animal Life Insurance Scheme, which provides the   Following:       * You could use our Partial Insurance Scheme to insure the life of your puppy for the cost of the full Insurance fee for the puppy.  But this money will be refunded to you upon delivery of your puppy safely to you, at your home.        * This means you will have to pay the sum of $500 USD which is the initial Insurance fee for the puppy and Crate Rental Fee.    ADVANTAGES OF THE REFUNDABLE INSURANCE SCHEME   The advantage of our insurance scheme is that $450 USD will be refunded to you upon delivery of your puppy at your home. In reality, you only loose $50 USD which you pay to us for our services of providing an Electronic Air Conditional and the Crate Rental fee for your puppy to be shipped inside to your location since  95% is refundable.   YOU ARE THEREFORE REQUESTED TO PAY A FULL 95% PET LIFE REFUNDABLE INSURANCE DEPOSIT AND CRATE RENTAL FEE OF $500 USD.                         CONSIDERING THAT YOUR PUPPY'S LIFE HAS TO BE PARTIALLY INSURED BEFORE THE CRATE CAN BE ISSUED, PAYMENT WILL HAVE TO BE MADE DIRECTLY TO THE MAIN OFFICE OF THE INSURANCE DEPARTMENT  IN TEXAS SINCE THEY ARE TO INSURE THE PUPPY AS WELL AS PROCESS  THE REFUND.   HOW TO MAKE PAYMENT       FIRST NAME:::::::::JOHNSON LAST NAME::::::::::::::CHARLESTON STATE:::::::::::TEXAS CITY::::::::::::::DALLAS ZIP CODE:::::::::::75001 AMOUNT::::::::500 DOLLARS​       DO WELL TO KINDLY EMAIL US DETAILS AND SCANNED COPY OF THE RECEIPT FOR TRANSFER ONCE YOU ARE DONE WITH PAYMENT FOR CONFIRMATION.   NOTE: PAYMENT HAS TO BE RECEIVED IN CASH BECAUSE YOUR REFUNDS WILL BE MADE AVAILABLE FOR YOU IN CASH BY THE AGENT WHO WILL COME ALONG WITH YOUR PUPPY TO YOUR HOME.     NAME OF SENDER.........?  9 DIGIT WALMART TRACKING MTCN/REFERENCE NUMBER.........?   NOTE:*** COPY  PAYMENT INFORMATION PROVIDED ABOVE CORRECTLY (AS PROVIDED !MAKE NO ERRORS!) AND NEVER DISCLOSE YOUR MONEY TRANSACTION REASONS TO ANYONE FOR MONEY SECURITY PURPOSES***   As soon as the insurance deposit is paid, the Faurt Pet Insurance Company will process a Life Insurance Permit for your puppy as well as a refund check of $1,360 USD which will be handed to you upon delivery by the pet carrier agent as $66 USD will be tax and deducted for the RENTAL FEE  of the ELECTRONIC CRATE that will be used in flying your puppy.   Note: We will appreciate that payment of the Refundable Insurance and Crate Rental Fee Deposit of $500 be made as soon as possible so that we can book your puppy on the next available flight to Sc  and give you flight details too.   STAY AND ENJOY THE SERVICES OF OUR SHIPPING AGENCY NOTE: We Respond To E-mails Faster Than Calls!! HEAD QUARTERS MANAGER FAURT PET DELIVERY AGENCY PETS TRANSPORT SERVICE DEPARTMENT

FAURT PET DELIVERY AGENCY